Reviews (861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.
Refine
-
By rating
I used this app to collect my out of stock emails. They were really nice and helpful! I would recommend them to any site.
Aww! You made our day 😊. Thanks for an amazing review!
Great App! Been using it for over a year. Simple and easy to use.
I recently had some small design issues with the APP - and James fixed it right away. Great customer service.
We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.
D'Angelo Walker really helped me with my concerns. He helped me quickly fix a bug I had with the app due to a recent update. Great customer service and quick response!
You are always welcome 😊! And thank you for an amazing review!
responded immediately when i had an issue and needed help! great service and they really do care about their customers.
Thank you for taking the time to leave us a great review! We appreciate it 🙂!
This app has an excellent service and fair pricing. It‘s simple to use and we got a lot of extra sales from people who waited for out of stock products and then get informed automatically by this app. This is very convenient and our customers like it a lot :)
Outstanding app and even better customer service. Far and away one of the most useful and reliable tools in the entire app store. A must-have for any store owner.
Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!
Thanks for an amazing review!
Amazing and fast customer service - they answer my emails and provide quick help 24/7. Will keep using this app!
A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!