Reviews (861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.
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This app is very useful if you own an online boutique, or any online store for that matter. It is very customizable and easy to use.
Get this app if you want to retain customers (which, why wouldn't you?). What I love most about it is the fact that you can link your mailing list and customers have the opportunity to join your list while signing up for a restock notification.
If you would like to see a demo check out my site DopeFein.com and click on any item that is out of stock!
I gave 4 stars because although I do find it very useful, it is a little pricey, especially when it becomes necessary to upgrade your billing package.
Sarah H. Provided quick and easy service via the new chat feature. No more e-mails back and forth. Perfect execution all around.
Thanks for your great review 😊!
I have sent two emails regarding an issue with the app and never got a response back from them. Thus far, this has been the only app we use which has provided subpar customer service. Luckily, there are better alternatives anyway (and cheaper).
Hi there 👋🏽 I'm sorry for your experience 😔. I've checked, and I'm seeing where you were responded to each time you wrote in. For some reason, it seems you're not getting our mails.
Did you by any chance happen to check your spam/junk mail folder? Please email us support@backinstock.org so that we can assist you with your issue.
We would never shy away from assisting you! Please reach out so we can give you our speedy and efficient support!
Back In Stock is amazing and I only wish I added this to my store earlier. The return on spend is more than worth it and the up tick I have had in sales since adding this app is even more than expected. Very happy with Back In Stock!
Gets the job done! Customer service is great as well and helps fix any issues you may have with your theme configurations.
Thank you for a great review 😊!
We had a sudden spike of some of our product we source being sold out very fast because they were featured in TV. In order to manage the influx of customers, we needed a quick way to add "Email When Available" so that we can keep this customers as much as possible. Found Back in Stock, installed and within a few minutes it was added in the site! Since we're a bilingual site, I needed some tweaks but Back In Stock customer service was there to help! Great app and great service. Thank you!
Fantastic support - they integrated into in my theme that isn't one of the default integrations available - very swift response too!
We are excited about your review! And glad to know that you love our service 😊!
Great app. Simple & effective. I had to install in a hurry due to some high sales on my site. The support team were friendly, super fast and efficient. Would highly recommend.
Absolutely amazing! it works really good and your revenue goes up! Customer team is really quick to resolve all kind of problems!
I've had a wonderful experience with this app-- works perfectly and Jorge on the support team was so helpful and quick to respond.
Thanks for an awesome review!