Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

Edited March 12, 2021

This app brings the most revenue to our company. It's that simple. I can go on and on about how easy it is to use, and customize, but at the end of the day, we capture more sales and revenue with this app than any other. It's an absolute must have !!!!!

Soap & Paper Factory
United States
9 months using the app
December 25, 2017

Great app that does all the things we want without any complicated work on our part. Got this up and running and even customsied it further thanks to the team at Yellow Robot. Thanks!

United Bracelets
Australia
9 months using the app
April 27, 2020

The best service I've ever had with a Shopify app, hands down. From installation to setup and tweaking, James was super helpful.

Unclockable
United States
9 months using the app
June 16, 2016

Brilliant app, awesome support.

El Rodeo General Store
Australia
9 months using the app
July 14, 2022

The help and support function is impeccable and the app works great. And their respose to help when needed is super quick. Thanks for everything guys.

Kymond & Co
Australia
9 months using the app
Back in Stock replied July 14, 2022

You're welcome! And thanks for your awesome review 🤩!!!

July 8, 2015

Back in Stock has unequivocally changed the way we do business at Painted Fox. Matt has been able to custom design the app to specifically suit our needs. He is smart, attentive, responsive, and professional. Simply stated, their customer service is unmatched and the app itself is a game changer. We would recommend it without any hesitation!

Jennifer Murray & Christine Hebbring
Co-Owners
Painted Fox
www.paintedfoxtreasures.com

Painted Fox
United States
9 months using the app
April 5, 2013

Highly recommend! Great feature for the customer and great for us to keep track of inventory. Matt was extremely helpful and was quick to respond with all questions re customising.

Alperstein Designs
Australia
8 days using the app
Edited January 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Wooden World
Australia
9 months using the app
August 12, 2022

I reached out to tech support for help with the Back In Stock app - I was shocked how fast my call for help was responded too AND it was fixed immediately! Thank you!

TAHOE BLUE GEAR
United States
9 months using the app
September 2, 2020

It is a very convenient app. You can build a good relationship with both those who sell and those who buy.

COTTLE WEB SHOP
Japan
9 months using the app