Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

Edited November 25, 2020

Easy interface and set-up. Their customer service team is also very responsive and helpful. The service is also affordable and well worth it.

Ann Williams Group
United States
7 months using the app
April 24, 2020

This is a fantastic app and I am a little upset I did not find it sooner. I needed a little modification and the developer took care of it ASAP. Reduces emails from customers asking when an item will be in stock. Auto sends emails letting them know they are back in stock. It even keeps track of sales produced through the app. Simply outstanding.

ShootingTargets7
United States
7 months using the app
July 13, 2019

Back in stock totally pays for itself and works great! Highly recommend if you're looking for a way to notify customers when an item they want is back in stock.

Portland Apron Company
United States
7 months using the app
Back in Stock replied July 26, 2019

Thank you for your review and feedback, great to hear everything is working and on track. If you ever have any issues, questions or suggestions just let us know on support@backinstock.org.

October 14, 2021

Great app and wonderful support when needing assistance on customizing the widget to match the look and feel or to help with features of the product!

Magic Beans
United States
7 months using the app
January 22, 2018

Amazing tool, easy to use, and the best of all is the SUPPORT! If I had any questions, little changes, or anything they answered within a few hours and were so nice and helpful! Love this product and recommend to EVERYONE

Silly Farm Supplies
United States
7 months using the app
September 19, 2022

The back in stock app has been working great for us. We ran into an issue and they created a custom solution for us. Customer service has been great and very responsive. Highly Recommend.

Notary Ceramics
United States
6 months using the app
May 3, 2023

Back in stock is an awesome service! A must have app! Worth having in your store. Thanks for great service!

Scrap Diva Designs
United States
6 months using the app
June 1, 2022

Ich möchte an dieser Stelle vor allem den sehr guten Support hervorheben. Wir hatten den Wunsch nach einer farblichen Anpassung. Nach 3 Stunden war alles tiptop in unserem Sinne erledigt – und das, obwohl wir aktuell noch in der kostenlosen Variante arbeiten.

WeeScrubs
Germany
6 months using the app
Back in Stock replied June 8, 2022

Vielen Dank für Ihre tolle Bewertung!

December 13, 2022

App works as expected and customer service responds to questions quickly and clearly. Thank you, Baaqi!

Eden Brothers
United States
6 months using the app
Back in Stock replied December 15, 2022

Thank you for taking the time to write us an awesome review! Baaqi says you're welcome 🙂!

February 26, 2014

Excellent product and they went above-and-beyond when it came to customer service. More companies should be like this. Enjoy!

AutoTexWipers
United States
6 months using the app