Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

June 22, 2017

App works perfect and customer service is great! Would definitely recommend this app to others!

Little Mr
United States
8 months using the app
December 16, 2020

Does what it says on the tin! Easy to set up, track and use. Leaving this 5-star review specifically because their customer support is also top notch.

Game Grumps
United States
8 months using the app
November 22, 2022

Great app, simple and works great for keeping conversions high. very responsive tech support. I recommend.

NWiR Canada
Canada
8 months using the app
Back in Stock replied November 29, 2022

Thank you for taking the time to leave us this awesome feedback 🙂!

Edited April 2, 2021

Awesome app that helps us when we run out of stock. We feel like we haven't lost a customer forever, just until we receive the replacement stock. Then the orders come rushing in!

Cup Holder Hero
United States
8 months using the app
October 15, 2020

We have been using Back in Stock for six months and it has been one of the most effective apps - it saves us time, creates sales and provides flawless service to our customers. We can't live without it now. Highly recommend!

the workroom
Canada
8 months using the app
June 15, 2013

The product is great, and does exactly what i need it too.

More importantly, Matt is the very best kind of developer: friendly, smart, responsive and thorough. Seems genuinely concerned with making sure his app integrates well with your site.

Highly recommended.

SPOKE
United Kingdom
8 months using the app
March 2, 2022

Is there anything better than an app with a customer support team who has your back? I used this app once before with the Debut theme and then decided to update my site to a new one. When I went to reinstall the app, I realized my new theme wasn't offered! I sent the team an email and within 24 hours, they had coded their software for my site. When they asked if I wanted to make any changes, i asked for a button color change and they fixed it within minutes. So thrilled with the app and how it is working for us!

Bakers and Burgers
United States
7 months using the app
Back in Stock replied March 16, 2022

We really do appreciate you taking the time to write this amazing review. Thank you!!

May 18, 2015

Awesome support, went above and beyond to help us get it setup and working just how we wanted. App itself works great, people started using it the very same day we installed it.

Boho Buys
Australia
7 months using the app
Edited March 24, 2021

Been using this app for a few months on the free plan. Recently upgraded plan due to increased traffic which resulted to more email notifications produced and lead to more sales. Support has always been helpful and the simple app does exactly what it needs to do: immediately notify customers once item is back in stock!

Ma Pies
Canada
7 months using the app
December 18, 2021

Highly recommend if you have product that goes out of stock but don't want to lose the customer. easy to integrate and great customer service.

The Real Force
United States
7 months using the app
Back in Stock replied February 3, 2022

Thank you so much for your kind review 😊!