Reviews (858)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for capturing sales with out-of-stock items by allowing customers to sign up for restock alerts via email, SMS, or push notifications. It integrates seamlessly with Shopify, offers customizable notification options, and provides valuable insights for inventory management. The support team is noted for being proactive and responsive, enhancing the app's reliability and functionality with regular updates. Merchants appreciate its ease of use, reasonable pricing, and robust features that boost customer engagement and sales.

May 29, 2022

Fantastic app - great features. They have a free plan, too. I wished their entry level paid plan was a little more affordable, but their free plan already provides some great features. Definitely can recommend them & their support is great & responsive, too!

GeezerEngineering LLC
United States
9 months using the app
Back in Stock replied June 8, 2022

Hey there! Thanks for your review! If you have our app installed on multiple store, we could offer a 30% discount for each store! If you're interested, just reach out to our support team, and they'll have the discount applied for you 😊.

June 18, 2020

It's no fun to be out of stock and missing sales opportunities, but that's the reality of a rapidly scaling business. Back In Stock helps us to capture that customer intent and interest and communicate automatically when we are back in stock. The app also helps to highlight which items to prioritize.

Boody USA
United States
9 months using the app
March 9, 2023

Great app and easy to set up, the customer service team is very responsive and helpful. Also works with translations.

Mahlkönig
Switzerland
9 months using the app
June 1, 2022

Superbe app, les fonctionnalités proposées sont tops. Tout est fonctionnel. Le support est réactif et compétent.

Le Vent à la Française
France
8 months using the app
Back in Stock replied June 8, 2022

Thank you for taking the time to leave us an awesome review 😊!

February 22, 2019

Very helpful and easy to use app. Customer support is also very fast. I think this a very important feature to add to your e-commerce store especially if you work with a rather small inventory.

Wunderglas
Germany
8 months using the app
October 11, 2021

This app is great for online stores that want back in stock notifications, everything works perfectly. I don't have to think about sending notifications to my customers which is very convenient. Customer service is also quick and very helpful!

Amma mús
Iceland
8 months using the app
July 27, 2020

Easy integration and immediate results. We installed it late last year and has consistently given us great returns so we have upgraded our plan twice already. Especially in this time of interuptted supply it is a great way to generate sales.

Divine Goddess
Australia
8 months using the app
Edited February 27, 2021

Tried several apps before getting to this Back In Stock app and, by far, is the best option in terms of customization options, functionality and excellent service too. EXCELLENT option, really pleased with the functionality!

White+Grey
Spain
8 months using the app
June 22, 2017

App works perfect and customer service is great! Would definitely recommend this app to others!

Little Mr
United States
8 months using the app
December 16, 2020

Does what it says on the tin! Easy to set up, track and use. Leaving this 5-star review specifically because their customer support is also top notch.

Game Grumps
United States
8 months using the app