Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

June 11, 2022

Generates extra revenue automatically, a process that we used to have to do manually. Customer service always get back to me quickly

Spartan Precision Equipment
United Kingdom
4 months using the app
Back in Stock replied June 13, 2022

Glad to hear that you're enjoying our product and our team 😊! Thanks for your review!

June 11, 2021

The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.

Eighth Generation
United States
4 months using the app
July 7, 2022

We've just started using Back In Stock and I'm already impressed with the level of customer service provided. A rep got back to me and resolved my issue shortly after I reached out.

Doomlings
United States
4 months using the app
Back in Stock replied July 7, 2022

Hey Doomlings 👋🏽 We're happy to hear that you're enjoying the app 😊. Thanks much for your great review also!

Edited May 26, 2017

5 Stars! The Back in Stock App is excellent! Customer support is very helpful & quick to respond. We have received many extra sales due to this app!

Thankyou!
Beserk xxx
www.beserk.com.au

Beserk
Australia
4 months using the app
June 21, 2014

This app was our first attempt at recovering lost sales due to product stock issues. The simplicity of installation (I don't know how to code), the ease of use for the customer to input their info, and the customizable follow-up email engine has really helped us out. Matt is very responsive and in one instance, he was able to tweak the app to visually integrate with our store's Shopify theme just a bit better.

Highly recommended.

#TakotaNation Outfitters
United States
4 months using the app
February 4, 2021

This app lifted a huge weight from our shoulders. It works flawlessly and the CS is amazing and fast. We wouldn't be nearly as effective without it.

The Black Bibs
United States
4 months using the app
June 27, 2017

Great app! Had to sign up for upgraded plan to send more emails. But more email sent more revenue! We are using this on jemjem.com.
Thanks.

Jemkim
United States
4 months using the app
December 28, 2021

Excellent app. Helps generate a lot of sales by sending an email notification to the customer when a product is back in stock.

Goarmy
United Kingdom
4 months using the app
Back in Stock replied February 3, 2022

Thank you for your great review!

March 20, 2020

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Coastal Crew
United States
4 months using the app
Back in Stock replied March 21, 2020

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

November 23, 2022

Great app, great customer support. Get responses very quickly and customizations were made for me on the appearance of the button. I recommend

Lionfit
Netherlands
4 months using the app
Back in Stock replied November 29, 2022

We are always happy to help! And thank you for your great review!