Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

October 10, 2022

Pays for itself – absolutely vital to our business. Some of our products tend to have long lead times, and this is exactly what we needed. Not only can we communicate to our customers when the products they're looking for are available, it allows our purchasing team to inform their demand/supply plans. The value for the price is incredible when compared to similar functionality with traditional large volume ESPs, which cost an arm and a leg. We love BIS!

Mud Hole Custom Tackle, Inc.
United States
11 months using the app
Back in Stock replied October 19, 2022

We appreciate you taking the time to leave us such a wonderful review!!

May 23, 2022

Back in Stock is definitely worth the price. I would miss out on a lot of sales if I didn’t have this app. 10/10 recommend

Shapetasy
United States
11 months using the app
Back in Stock replied May 26, 2022

We're happy to hear 🤩! Thanks for your amazing feedback!

October 31, 2019

This app is a really helpful feature for our customers, as sometimes we have quite long waits for our products to be restocked, and then when they do come back in, they can sell out quickly, so this helps keep customers up to date. The support is EXCELLENT. James helped me with so many little questions, and he adapted and styled the integration to sit perfectly within my store.

Rosa Bloom
United Kingdom
11 months using the app
Back in Stock replied October 31, 2019

Thank you for your review! Happy to help and if you ever have any further questions or want any styling changes made, just get in touch!

May 13, 2020

We are very happy with this app, works great and the support was also on point. Our customers use Back in Stock a lot and love it!

Gustavia Onlineshop
Germany
11 months using the app
May 6, 2019

Wirklich eine tolle App. Der Service ist der Wahnsinn. Antworten immer schnell und unkompliziert. Wirklich super.

Snocks
Germany
11 months using the app
July 19, 2023

I highly recommend this app!!
Best app if you are looking for an app that help you with your stock alerts!

THE 31 NUMBER
Portugal
11 months using the app
June 9, 2020

Really great app. Easy to set up and use, and helps us gauge demand for specific sizing. It captures a ton of sales for us. Worth every penny!

Seychelles Footwear
United States
11 months using the app
February 23, 2023

Great support team! They helped me customize the appearance and import customer signups from a different app.

Superga US
United States
11 months using the app
February 1, 2021

Good app, easy to install and when it's running you don't have to worry about it anymore. Easily convert into sales and newsletter subscriptions.

PLEIN PUBLIQUE
Netherlands
11 months using the app
June 27, 2023

Baaqi provided me with exceptional support. He was able to respond quickly and get my issue resolved. Highly recommend this app, we use it for all of our stores.

Hyundai.TuxMat.com
Canada
11 months using the app