Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 9, 2016

One of the highest ROI apps we install on our harempants.com website. Works very well & looks great.

Harempants
Hong Kong SAR
About 1 year using the app
November 18, 2022

The app is easy to set up and works as expected. Back in Stock is continually improving the dashboards/functionality and support is quick to respond.

Flower Bulb Farm
United States
12 months using the app
Back in Stock replied November 29, 2022

Thank you for your great review!!

June 25, 2015

The app works perfectly in capturing interest in a sold out product. Using this app can provide a great boost once you re add inventory. The support staff (Matt) is amazing. Anytime we have changed themes or wanted help he took care of it right away. You can't go wrong with this app and Matt.

The Elephant Pants
United States
12 months using the app
February 17, 2023

Quick Response from the team, this is a must to get leads and not just wait for the sale. Love the integration with klaviyo as well

Achorao
Peru
12 months using the app
August 31, 2020

So far so good! Obviously, I use the app for back in stock notifications and also for pre-order items. Very simple to install and use. I enjoyed the free plan for a few months and upgraded to the paid plan. If the paid plan comes with a bit more notification quota, that will be great. Other than that, all good.

One Fine Secret
Australia
12 months using the app
January 28, 2022

We LOVE this app. Being able to notify our customers of a product that comes back into stock is amazing, and the app definitely contributes to increased sales. We recently had a few issues with a new custom site, and Back In Stock customer service went above and beyond to find a work around. If you don't have this app, GET IT!

Makin' Waves Bermuda
Bermuda
12 months using the app
Back in Stock replied February 3, 2022

Thanks for your great review! We are happy to know that you are enjoying our app and support 😊!

June 13, 2022

This app has helped us recapture significant revenue when we've run out of stock. We send out emails and SMS notifications when a product comes back in stock and those always lead to great performance days. Would highly recommend!

Thread®
United States
12 months using the app
Back in Stock replied June 14, 2022

Thank you for your review 😊, you're amazing!!

May 1, 2022

Quick, great assistance when I needed it. I wanted to make the floating button stationary and the team got it squared away within hours!

Michelle Minott
United States
12 months using the app
Back in Stock replied May 1, 2022

Thanks for your wonderful review Michelle! If you don't mind me asking, what could we do to change this to a 5 star review 😊?

July 26, 2022

Pretty snazzy app, I wish I had found this a few years ago. Eye opener for how many future sales you potentially missed out on. Their customer support team is ridiculously helpful as well.

Worst Responders
United States
12 months using the app
Edited September 2, 2021

I use this app for when a sneaker (size) is out of stock. Received the best support I’ve gotten so far from a Shopify app! Super quick response and they made the perfect adjustments. I was expecting an how to link, but they went the extra mile and adjusted everything to my template!

The Fresh Mode
Netherlands
12 months using the app