Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

May 18, 2015

Awesome support, went above and beyond to help us get it setup and working just how we wanted. App itself works great, people started using it the very same day we installed it.

Boho Buys
Australia
7 months using the app
Edited March 24, 2021

Been using this app for a few months on the free plan. Recently upgraded plan due to increased traffic which resulted to more email notifications produced and lead to more sales. Support has always been helpful and the simple app does exactly what it needs to do: immediately notify customers once item is back in stock!

Ma Pies
Canada
7 months using the app
Edited January 29, 2021

still having issue connecting this app to our Klaviyo email provider - support is somewhat responsive via email within 24-48 hours with vague suggestions that are not really helpful in mitigating the issue. Support that doesn't resolve a problem isn't support at all...

Darby Scott
United States
7 months using the app
Edited November 25, 2020

Easy interface and set-up. Their customer service team is also very responsive and helpful. The service is also affordable and well worth it.

Ann Williams Group
United States
7 months using the app
April 24, 2020

This is a fantastic app and I am a little upset I did not find it sooner. I needed a little modification and the developer took care of it ASAP. Reduces emails from customers asking when an item will be in stock. Auto sends emails letting them know they are back in stock. It even keeps track of sales produced through the app. Simply outstanding.

ShootingTargets7
United States
7 months using the app
July 13, 2019

Back in stock totally pays for itself and works great! Highly recommend if you're looking for a way to notify customers when an item they want is back in stock.

Portland Apron Company
United States
7 months using the app
Back in Stock replied July 26, 2019

Thank you for your review and feedback, great to hear everything is working and on track. If you ever have any issues, questions or suggestions just let us know on support@backinstock.org.

January 22, 2018

Amazing tool, easy to use, and the best of all is the SUPPORT! If I had any questions, little changes, or anything they answered within a few hours and were so nice and helpful! Love this product and recommend to EVERYONE

Silly Farm Supplies
United States
7 months using the app
August 15, 2021

Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.

TAAG Fashion
Ghana
6 days using the app
May 25, 2022

We turned this app on 5 days ago and the team were great in helping us get this integrated with our theme. We are already seeing lots of customers using it and in time hopefully will see conversions from it.

VFM Group
Australia
6 days using the app
Back in Stock replied May 26, 2022

Awesome! We love to hear that! Thanks for your amazing review!

November 10, 2022

Awesome app, great support. Jorge helped us to set some custom presets for the app, and worked out great. Thank you!

Tomatosharp
Norway
6 days using the app
Back in Stock replied November 10, 2022

On behalf of Jorge, you're welcome 🙂! And thanks for the great review 🤩!