Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

February 22, 2021

I'm impressed! I'm fairly early in the process, however, I had an issue with the "Email When Available" button not aligning properly with my existing "Sold Out" button on my theme. I reached out to the developer, explained the problem and provided some screenshots of the issue. It got resolved in a very timely manner! I have no doubts that they would help out if I run into any other issues! :-)

Prevailer
United States
9 days using the app
May 30, 2022

great, easy to use app; with quick response time if you need support ..................................................................................

Imperfectly Divine
United States
7 months using the app
Back in Stock replied June 8, 2022

Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!

April 5, 2013

Highly recommend! Great feature for the customer and great for us to keep track of inventory. Matt was extremely helpful and was quick to respond with all questions re customising.

Alperstein Designs
Australia
8 days using the app
May 2, 2022

so far so good! I've just had the app installed for a few days and I couldn't be more thrilled with the way it is working so far. I love also being able to see any conversions that come with the automated email to my customers. Thank you for a great app!

Collage Quilter
United States
8 days using the app
Back in Stock replied May 26, 2022

Thank you for leaving us a great review 🤩!

July 6, 2022

SKU別に在庫追加されるごとの自動通知ロジックを他のメルマガAppで組もうとしていたところ発見しました。カスタマイズも簡単で、HTMLやCSSもいじくれたので、見た目もある程度整えられて便利でした。日本語対応もしてもらえると嬉しいですが、カスタマーサポートのスタッフも親切で頼もしかったです。

Oito Japan
Japan
8 days using the app
Back in Stock replied July 6, 2022

あなたの素晴らしいレビューをありがとう! あなたは母国語で自由に話すことができます😊! また、回答を母国語に翻訳するようリクエストすることもできます。

November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
6 months using the app
Edited June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Jim Rickey
Sweden
6 months using the app
March 1, 2022

Sara helped to answer my question quickly and efficiently. She changed the setting I asked for right away when I wanted less notifications. Thanks Sara!

Utah Ski Gear
United States
7 days using the app
Back in Stock replied March 16, 2022

Thanks for such a great review 🤩

May 29, 2020

I am taking time out of my busy day to write a positive review about my experience for this app. We installed it recently to add some automation to managing our 'back in stock' notification setup. Previously, we were using the built-in feature that came with our "Turbo" theme from Out of the Sandbox. It accepts the email requests and sends them to us, but isn't equipped to do anything about actually sending emails to the customers once items are restocked. So, we were manually having to send those emails. Terrible timesuck and I don't know why we put up with that for as long as we did. It's worth noting that after we installed this app, it appeared that our theme was overriding the code for the app. I emailed their customer support team and their developers immediately took care of it and setup an integration unique to our theme. No setup involved on our end for the fix. We tested it and it works flawlessly. Very happy. Also like how the reporting shows that we already made a few sales today from the back in stock app auto-notifying people. Thank you!

Made By Cleo
United States
7 days using the app
October 20, 2022

This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.

AELFIE
United States
6 months using the app
Back in Stock replied November 2, 2022

Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂