Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

December 13, 2020

Love this app! Exactly what my shop needed. Easy to use and customize. Great customer service too! Get it!

Meadow Ivy
United States
About 14 hours using the app
February 4, 2021

So awesome! Clean interface on both front and backend. Support is quick and extremely helpful! The app did exactly what I needed :) Wish I found this sooner!

monopkt.
United States
About 10 hours using the app
Edited June 22, 2020

Quick and easy setup. It basically setup itself. I wanted the "notify button" to be located under the "out of stock" message and Back in Stock Took care of the custom script within hours of me asking. Now that's 5-star service :)

Jewelry Trends
United States
About 8 hours using the app
March 6, 2019

The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.

KraveBeauty
United States
9 days using the app
HEL SG PTE LTD replied May 27, 2019

Thank you for your feedback and review. We have sent a follow-up email to check-in and see if we can assist further - as last we heard back you have were in contact with Shopify and your Theme Developer to resolve the issue as their could have been an external cause.

If we can be of further assistance we would be happy to help.

Kind regards,
The Back in Stock Team

January 3, 2021

Just got the app installed, but their prompt response to my questions got it integrated with our theme straight away! So far so good!

Alba Distribution
Canada
About 6 hours using the app
February 15, 2021

Very easy to install. Good and fast feedback from the support team to design the button. Just get started but the beginning of the use seems efficient, for now I highly recommend it.

Luz Editions
Portugal
About 6 hours using the app
November 15, 2021

I think this app is great and works amazing, but I'm kind of bummed that I haven't really been able to get help from support.

Apparalel
United States
5 days using the app
May 12, 2021

This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.

Wild Oak Boutique
United States
4 days using the app
February 19, 2016

A great app that works seamlessly.
Support has been amazing and prompt.

Cannot recommend this app more.

Vinnie Louise
United States
About 3 hours using the app
December 18, 2018

PERFECT :)
We have tried several other app with "back in stock" functions. All saying that they are "fully customizable", but not really working for non-programmers like us. This app is much easier to setup that all the other app we have tried. The app also allows to not send e-mail automatically, which was very useful to us in beginning while testing the app. 5+ stars from us!

Colombani
Denmark
About 1 hour using the app