Reviews (861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.
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This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.
A great app that works seamlessly.
Support has been amazing and prompt.
Cannot recommend this app more.
PERFECT :)
We have tried several other app with "back in stock" functions. All saying that they are "fully customizable", but not really working for non-programmers like us. This app is much easier to setup that all the other app we have tried. The app also allows to not send e-mail automatically, which was very useful to us in beginning while testing the app. 5+ stars from us!
Wish I found this sooner! I rarely do reviews but this was such a time saver and only wish i had this app sooner!! I have been thinking about setting up an out of stock button for a while but didn't have the time or energy to do some research. I was apprehensive about potentially coding something and for it taking hours. I also did not want to spend a lot of money on it as I am just starting out. Found this app and it was set up on my website within minutes! no coding required and I love how I can customize the text and colors to my brand. And its FREE . will most likely upgrade as I see fit. Thank you!!
Awesome customer service. Answered within 10sec and solved my issues within 40sec. Best "back in stock" app on the market.
LOL. Added this app to our store, it installed itself and started working perfectly by itself. The entire process took about a minute. Even the 'back in stock' e-mail matches our theme perfectly. Incredible. I have NEVER had an app be this easy and straight forward in my life.
Thank you for your review, awesome to hear everything was working out of the box. We have a lot of theme integrations available for a wide variety of themes, so setup can be pretty easy in most cases!
If you do ever need any assistance, feel free to get in touch!
Bad. Does not support Shopify locations. Why would you not keep your app up to date with Shopify.
Hello,
Just wanted to let you know that support for Shopify Locations is now available for Back in Stock.
Cheers,
The Back in Stock Team
Awesome app support and customer service. Matt took the initiative by helping me install a button as the app did not seem to integrate with my new shopify theme on Mobile.
I've been using this app since last year and it's been very helpful especially on having a good gauge on how much to re-stock for sold-out designs. My customers certainly love receiving the email notification when their fav item is back in store as well. Thanks Team!
DO NOT USE. This app is open to abuse by allowing unauthenticated notifications to be raised against products: 1) Someone could falsely register interest in products resulting in stock purchases by the subscriber that do not represent demand
2) Someone could falsely register email addresses/email list resulting in spam complaints blocking of e-commerce store
3) Someone could falsely register product interest that results in your subscription level be unnecessarily increased to the next tier.
Thank you for your review and feedback;
Our mission is to offer shops a solution to allow their customers to easily sign up for back in stock notifications. With that in mind, notifications can indeed be created freely, but they go through an internal validation process to verify and flag those created by automated systems or deemed unauthentic.
Once flagged, such notifications are not visible and do not count towards the shops' quota. Also, we have the option to include (upon request) a reCaptcha, mitigating even further potential attacks on the storefront.
Paid plans will never automatically upgrade regardless of usage. Plan changes require an explicit approval from the shop owner through Shopify's charge authorization flow.
Kind regards,
The Back in Stock Team
Back in stock notification doesn't work. They ask you to contact support to fix it. They don't even give you a contact form. You have to open up your email client, ask for help, and wait. And also, charging $19/MONTH for software that collects an email and sends a notification is highway robbery. There are more affordable alternatives that work better than this
Hello and thank you for your feedback.
We actually offer a contact link within the Back in Stock dashboard (‘Help and Support’ -> ‘Contact Support’) at the top of every page. We’re standing by to help.
I confirm our app works (99.9% uptime). In rare occasions the app doesn’t render perfectly with a particular theme (maybe this is what you meant?), in which case simply contacting our support team would have solved this for you very quickly.
We believe our pricing to be competitive, but offer a 30 day trial so shops can decide if it’s right for them.
Please feel free to reach out if you have any additional concerns: support@backinstock.org
Kind regards,
The Back in Stock Team