Reviews (861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.
Refine
-
By rating
Very impressed with the customer service of this app. I am excited to see how much this helps us with ordering quantities! :)
Thank you for your feedback and review. We are happy to help if you ever need anything in the future!
The setup process is fairly easy and you can see the results instantly. The support team was also very kind and helpful and quick with their responses.
Love this app! Exactly what my shop needed. Easy to use and customize. Great customer service too! Get it!
Good app for back in stock reminders. Support has been excellent as well in the few times we've needed it. This is our go-to for back in stock reminders.
Thank you for your review 😊! What could we do to make this a 5 star review? Let us know.
So awesome! Clean interface on both front and backend. Support is quick and extremely helpful! The app did exactly what I needed :) Wish I found this sooner!
Quick and easy setup. It basically setup itself. I wanted the "notify button" to be located under the "out of stock" message and Back in Stock Took care of the custom script within hours of me asking. Now that's 5-star service :)
The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.
Thank you for your feedback and review. We have sent a follow-up email to check-in and see if we can assist further - as last we heard back you have were in contact with Shopify and your Theme Developer to resolve the issue as their could have been an external cause.
If we can be of further assistance we would be happy to help.
Kind regards,
The Back in Stock Team
Just got the app installed, but their prompt response to my questions got it integrated with our theme straight away! So far so good!
Very easy to install. Good and fast feedback from the support team to design the button. Just get started but the beginning of the use seems efficient, for now I highly recommend it.
I think this app is great and works amazing, but I'm kind of bummed that I haven't really been able to get help from support.