Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

June 6, 2021

Simple and effective app for taking back and delivering in stock notifications. Price is appropriate as well.

DocksLocks
United States
2 days using the app
February 17, 2022

This is a great app, it does what it's supposed to do, but moreso, I can't express how much I appreciate the customer service team for Back In Stock. The stores I manage require custom button integrations, and they have consistently assisted me with this promptly and correctly every time. Great work Back in Stock! Love yall

coolman merch
United States
2 days using the app
HEL SG PTE LTD replied February 28, 2022

We are always happy to help! Thanks for your amazing review 😊!

November 23, 2022

Great app and great support from your colleague Jorge! I had some issues finding the right tools and he helped me find and explain it. Perfect.

PINNED BY K
Netherlands
2 days using the app
HEL SG PTE LTD replied November 29, 2022

On behalf of Jorge, we appreciate you taking the team to leave us an awesome review 🙂!

Edited May 12, 2022

Not replying to emails, not fixing the issue (widget not showing up in other languages). they ignore emails.

Norvine
Germany
About 2 months using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for your great review! We're always happy to assist you 😊!

April 22, 2022

A great app that is really easy to install. Their support team respond really quickly if you need them, and they happily integrated the widget button into my theme without issue.

Bison Art
Australia
2 days using the app
HEL SG PTE LTD replied May 1, 2022

Thank you for taking the time to write this great review 😊!

September 28, 2023

Great app that generates sales automatically and reduces a previously manual task.

Spartan Precision Equipment United Kingdom
United Kingdom
2 days using the app
December 16, 2020

Great customer service. I had an issue with the install and received assistance immediately. Petra was very helpful and solved my problem in no time. The only reason it’s not 5 stars because it’s a new app for us to use. I’m excited to try the app.

Swanky Extensions
United States
About 1 month using the app
August 26, 2022

Customer service is very helpful! I give it a 4 because I wish I was able to add the notify me button on my end but they work quick, very professional, and effective.

StackedSkincare
United States
About 1 month using the app
January 7, 2022

The app was easy to use and integrated seamlessly with my shopify webstore. Customer support was also prompt and great. Would recommend!

A Little Longer
Singapore
1 day using the app
HEL SG PTE LTD replied February 3, 2022

Hey there! Thanks for an awesome review! We are glad to know that you enjoy our app and support 😊!

September 15, 2022

I had some trouble setting it up, but you were very courteous and quick to respond.
I was very impressed! Thank you!

バランスチェアのbalans lab (バランスラボ) 公式サイト
Japan
1 day using the app