Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

December 20, 2021

Fantastic app and very helpful developers! Helped me set it up super quickly, and it looks great! Thanks again guys! :)

Fox and Cactus
Australia
2 days using the app
Back in Stock replied February 3, 2022

You are welcome! Thank you for an amazing review 😊. We are happy to know that you enjoy our product and services!

September 19, 2022

データインポートを、BISの中の人にメールでお願いして、1,2日のうちに対応していただけたのが助かりました。またインポートのレポートには成功した行のリストと、インポートできなかった行については理由が書かれていたことも助かりました。

スイッチサイエンス
Japan
2 months using the app
December 2, 2021

I needed support and they were very quick to help and resolve my questions. Definitely would recommend. I had people providing their email right away.

barumbaplay
Canada
2 days using the app
Back in Stock replied February 3, 2022

We appreciate your review and providing you support 😊!

June 6, 2021

Simple and effective app for taking back and delivering in stock notifications. Price is appropriate as well.

DocksLocks
United States
2 days using the app
February 17, 2022

This is a great app, it does what it's supposed to do, but moreso, I can't express how much I appreciate the customer service team for Back In Stock. The stores I manage require custom button integrations, and they have consistently assisted me with this promptly and correctly every time. Great work Back in Stock! Love yall

coolman merch
United States
2 days using the app
Back in Stock replied February 28, 2022

We are always happy to help! Thanks for your amazing review 😊!

November 23, 2022

Great app and great support from your colleague Jorge! I had some issues finding the right tools and he helped me find and explain it. Perfect.

PINNED BY K
Netherlands
2 days using the app
Back in Stock replied November 29, 2022

On behalf of Jorge, we appreciate you taking the team to leave us an awesome review 🙂!

Edited May 12, 2022

Not replying to emails, not fixing the issue (widget not showing up in other languages). they ignore emails.

Norvine
Germany
About 2 months using the app
Back in Stock replied May 1, 2022

Thanks for your great review! We're always happy to assist you 😊!

April 22, 2022

A great app that is really easy to install. Their support team respond really quickly if you need them, and they happily integrated the widget button into my theme without issue.

Bison Art
Australia
2 days using the app
Back in Stock replied May 1, 2022

Thank you for taking the time to write this great review 😊!

September 28, 2023

Great app that generates sales automatically and reduces a previously manual task.

Spartan Precision Equipment United Kingdom
United Kingdom
2 days using the app
December 16, 2020

Great customer service. I had an issue with the install and received assistance immediately. Petra was very helpful and solved my problem in no time. The only reason it’s not 5 stars because it’s a new app for us to use. I’m excited to try the app.

Swanky Extensions
United States
About 1 month using the app