Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

May 23, 2022

The customer service has not only been very helpful but very fast in replying! Definitely recommend! :)

Saluda Rose Boutique
United States
3 days using the app
Back in Stock replied May 26, 2022

Thanks for leaving us your amazing feedback 😊!

June 22, 2020

Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.

ourCommonplace
United States
3 days using the app
December 12, 2022

Great app. Great and quick support.
It asks for 100 characters so here is me typing until I hit 100..

climbingclothing.com
Canada
3 months using the app
Back in Stock replied December 15, 2022

😆 Thank you for the laugh, and the awesome review 🤩!

October 21, 2021

A real straight forward app to notify your customer when you have things back in stock. Easy to use and the customer service is fantastic!

Tabi | Natural Movement
Denmark
3 days using the app
February 7, 2022

We really liked this app so far with using the free plan but the default tab on the side look didn't go quite well with our store. We were worried that we might have to use the paid plan to have this app integrated with our theme but upon messaging them with this inquiry, their service team was able to address this problem without hassle. What an exceptional team! Now we can have this feature directly on our product page and it looks seamless with our theme. Thanks again for the wonderful support and service. We'll definitely keep using this app.!

MaximalPower
United States
3 days using the app
Back in Stock replied February 18, 2022

Woohoo! That's terrific news 😃! I am glad to know that you enjoy the app and our support! And thanks for an amazing review 😁!

April 23, 2022

Fantastic app , support was very helpful and fast to respond , went above and beyond and it looks great on my site Thank You

The Buddha Buddha
United Kingdom
3 days using the app
Back in Stock replied May 1, 2022

We appreciate you taking the time to leave us such an amazing review 😊!

November 29, 2021

I had an issue with the button not appearing on my website because the theme I selected wasn't listed with Back In Stock. After reaching out to their support team, I received a response quite quickly and they resolved the matter within a day. I appreciate their quick turnaround and communication. Special thanks to Jorge!

Luxie Blue
United States
3 days using the app
April 29, 2022

Tried a bunch of different apps to add a widget on our OOS product pages in order to capture customer's emails and this app was the one that seemed to have the best customizable features out of all. Baaqi from customer service is by far the fastest in replying and helping out. He was always willing to help us out, even by performing custom CSS, out of his scope of work. I am beyond happy with the service provided by this app and cannot recommend it enough !

The Nue Co.
United States
3 days using the app
Back in Stock replied May 1, 2022

We appreciate you taking the time to share this! We're happy you're loving our app, and our customer service 🤩!

January 18, 2021

This app provided me with exactly what I needed for my store. Simple to use yet extremely powerful. The customer support was superb and extremely helpful at all times. Highly recommend it!

MORANZANI
Gibraltar
3 days using the app
March 15, 2021

The app worked pretty well, however, we didn't get enough to justify the monthly cost. Our theme has some out of stock functionality, so we will just use that. It is a little more manual, but not too much work for the number of stock out issues we have. The reason for the 1-star review is because when I uninstalled the app, there was still code in my them from "Back in Stock". This code prevented my theme's back in stock functionality from work, so now I have to go thru my code to figure out what is going on...

Nootkas
United States
2 months using the app