Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

March 12, 2021

Awesome! Quick setup, needed a minor adjustment to suit a gempages page template we used and the team helped quickly. We've already generated revenue from the back in stock alerts in 4 days!

BOLDCUBE Scooters
United Kingdom
5 days using the app
November 23, 2020

The app is working very well and they helped me integrating it into my webshop. My customers are already using it and now I can easily track what they are interesting in, making it easier for me to offer the right products to my customers.

Furbysofie
Denmark
4 days using the app
January 20, 2022

We installed Back in stock and have some problem integrating our theme and the lovely Petra helped us very quickly and efficiently. Very happy with the result.

MEZI
Australia
4 days using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for an amazing review! We are always happy to assist 😊!

December 13, 2022

Sara helped me, she was great. Amazing app and fantastic support team. Really appreciative of their timely responses and thorough help. Definitely worth using and the integration is awesome, looks really good on product pages and customizable for any reason.

Wild West Rag Co
United States
4 days using the app
HEL SG PTE LTD replied December 15, 2022

On behalf of Sara and the rest of the Back in Stock team, thank you for your review!

May 21, 2020

Works perfectly! Amazing customer service, as well. I put in a request for a custom code for my theme, since it wasn't already listed as compatible. I received a response within 24 hours and new code implemented in my shop soon after!

Atlas Skye
United States
4 days using the app
March 4, 2021

Pretty good, does what it says :) my only feedback for a perfect app would be to be able to have more options to customize the email (colors, pictures, gifs) without code. And also I had to change the language of the display in my theme with a programer . But don't get me wrong, it is indeed pretty good.

Dando La Hora
Chile
3 months using the app
May 23, 2022

The customer service has not only been very helpful but very fast in replying! Definitely recommend! :)

Saluda Rose Boutique
United States
3 days using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for leaving us your amazing feedback 😊!

June 22, 2020

Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.

ourCommonplace
United States
3 days using the app
December 12, 2022

Great app. Great and quick support.
It asks for 100 characters so here is me typing until I hit 100..

climbingclothing.com
Canada
3 months using the app
HEL SG PTE LTD replied December 15, 2022

😆 Thank you for the laugh, and the awesome review 🤩!

February 24, 2014

Excellent customer support, Matt got back to me after-hours and was more than willing to help me with some changes I wanted - he delivered exactly what I wanted when I didn't expect the additional help! (and at nil cost too!). Definitely went beyond my expectations, and as an online retailer already (changing platforms to Shopify) I know this app will help immensely with my sales and buying ...

RunwayScout
Australia
3 days using the app