Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

April 25, 2023

The App is great and also the customer support was very friendly & useful. The helped me with the integration.

SBD Schweiz
Switzerland
5 days using the app
May 22, 2023

This was a great addition to our site. takes the guess work on wether or not to reorder certain items and gauge interest in some that would have gone overlooked. Paid for itself the first day we turned it on.

Hi My Name is Mark
United States
5 days using the app
October 16, 2018

could not fault it one bit. Perfect functionality, easy to customise, simple to use and amazing customer service. James helped me customise the back in stock button for my theme within hours, no questions asked... no extra charges. Over the moon!

Sophia's Kitchen
United Kingdom
5 days using the app
October 17, 2017

This is a great app and their customer service is top notch.

I had an issue with single option variants (because Google Shopping requires color for shoes) confusing some customers and the developer quickly updated my site to remove single option variants.

I wish every app creator were this responsive/accommodating.

Mos Organizer
United States
5 days using the app
March 12, 2021

Awesome! Quick setup, needed a minor adjustment to suit a gempages page template we used and the team helped quickly. We've already generated revenue from the back in stock alerts in 4 days!

BOLDCUBE Scooters
United Kingdom
5 days using the app
November 23, 2020

The app is working very well and they helped me integrating it into my webshop. My customers are already using it and now I can easily track what they are interesting in, making it easier for me to offer the right products to my customers.

Furbysofie
Denmark
4 days using the app
January 20, 2022

We installed Back in stock and have some problem integrating our theme and the lovely Petra helped us very quickly and efficiently. Very happy with the result.

MEZI
Australia
4 days using the app
Back in Stock replied February 3, 2022

Thanks for an amazing review! We are always happy to assist 😊!

December 13, 2022

Sara helped me, she was great. Amazing app and fantastic support team. Really appreciative of their timely responses and thorough help. Definitely worth using and the integration is awesome, looks really good on product pages and customizable for any reason.

Wild West Rag Co
United States
4 days using the app
Back in Stock replied December 15, 2022

On behalf of Sara and the rest of the Back in Stock team, thank you for your review!

May 21, 2020

Works perfectly! Amazing customer service, as well. I put in a request for a custom code for my theme, since it wasn't already listed as compatible. I received a response within 24 hours and new code implemented in my shop soon after!

Atlas Skye
United States
4 days using the app
March 4, 2021

Pretty good, does what it says :) my only feedback for a perfect app would be to be able to have more options to customize the email (colors, pictures, gifs) without code. And also I had to change the language of the display in my theme with a programer . But don't get me wrong, it is indeed pretty good.

Dando La Hora
Chile
3 months using the app