Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

Edited January 29, 2021

still having issue connecting this app to our Klaviyo email provider - support is somewhat responsive via email within 24-48 hours with vague suggestions that are not really helpful in mitigating the issue. Support that doesn't resolve a problem isn't support at all...

Darby Scott
United States
7 months using the app
November 9, 2016

Just had to write a review for this as my experience with the app has been great. We had a few issues with the app because of our theme modifications and Matt was very helpful in resolving these. He knows his stuff and is also very friendly. Just under a week, we've now had potential customers use the widget to be notified when an item is back in stock. This is an app to install if you want seamless automation in notifying your customers - it'll save you time and your customers will be happy.

Shine Mirrors Aus
Australia
7 days using the app
April 15, 2020

Similar to the other great reviews here - required a bit of customisation to display perfectly in keeping with our theme and after a quick email the changes were made dev-side within a few hours. An additional tweak for perfect spacing of a button was no trouble and handled in a similarly speedy manner; again within a day and over a bank holiday in the midst of a global pandemic so kudos on that.

The app itself is stellar and does everything we need it to and more. Notifications for OOS products, batch delivery/notification settings, customisation options and purchase tracking all work well and are easy to deploy/work with. I tried a few other apps which all seemed quite expensive for fairly limited functionality; this one has a fully featured trial and we intend to infinite using it into its paid subscription. Thoroughly recommended.

Cupcake Jemma
United Kingdom
7 days using the app
June 2, 2021

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Happy Food Store
Sweden
6 months using the app
August 15, 2021

Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.

TAAG Fashion
Ghana
6 days using the app
May 25, 2022

We turned this app on 5 days ago and the team were great in helping us get this integrated with our theme. We are already seeing lots of customers using it and in time hopefully will see conversions from it.

VFM Group
Australia
6 days using the app
Back in Stock replied May 26, 2022

Awesome! We love to hear that! Thanks for your amazing review!

November 10, 2022

Awesome app, great support. Jorge helped us to set some custom presets for the app, and worked out great. Thank you!

Tomatosharp
Norway
6 days using the app
Back in Stock replied November 10, 2022

On behalf of Jorge, you're welcome 🙂! And thanks for the great review 🤩!

December 15, 2021

Great support from Jorge integrating to my theme. We needed a solution because we stopped taking preorders due to uncertain shipping, as soon as items are back in stock we sell the sales roll in. Nice app. www.barebackfootwear.com

Bareback Footwear
United Kingdom
6 days using the app
Back in Stock replied February 3, 2022

Thank you for your review. We are happy to know that you are loving our app!

May 12, 2021

Great app. Super fast support - took the time to understand my needs and found a great solution.
These guys are awesome. Get this app.

Mignonnette London
United Kingdom
6 days using the app
September 10, 2018

The app's amazing. Easy to use and integrate with my shop's team. And the team behind had been incredibly responsive (shoutout to James) helpful and patient with my requests.

SOURCE Collections
Singapore
6 days using the app