Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

May 2, 2022

so far so good! I've just had the app installed for a few days and I couldn't be more thrilled with the way it is working so far. I love also being able to see any conversions that come with the automated email to my customers. Thank you for a great app!

Collage Quilter
United States
8 days using the app
Back in Stock replied May 26, 2022

Thank you for leaving us a great review 🤩!

July 6, 2022

SKU別に在庫追加されるごとの自動通知ロジックを他のメルマガAppで組もうとしていたところ発見しました。カスタマイズも簡単で、HTMLやCSSもいじくれたので、見た目もある程度整えられて便利でした。日本語対応もしてもらえると嬉しいですが、カスタマーサポートのスタッフも親切で頼もしかったです。

Oito Japan
Japan
8 days using the app
Back in Stock replied July 6, 2022

あなたの素晴らしいレビューをありがとう! あなたは母国語で自由に話すことができます😊! また、回答を母国語に翻訳するようリクエストすることもできます。

November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
6 months using the app
Edited June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Jim Rickey
Sweden
6 months using the app
May 29, 2020

I am taking time out of my busy day to write a positive review about my experience for this app. We installed it recently to add some automation to managing our 'back in stock' notification setup. Previously, we were using the built-in feature that came with our "Turbo" theme from Out of the Sandbox. It accepts the email requests and sends them to us, but isn't equipped to do anything about actually sending emails to the customers once items are restocked. So, we were manually having to send those emails. Terrible timesuck and I don't know why we put up with that for as long as we did. It's worth noting that after we installed this app, it appeared that our theme was overriding the code for the app. I emailed their customer support team and their developers immediately took care of it and setup an integration unique to our theme. No setup involved on our end for the fix. We tested it and it works flawlessly. Very happy. Also like how the reporting shows that we already made a few sales today from the back in stock app auto-notifying people. Thank you!

Made By Cleo
United States
7 days using the app
February 18, 2022

We rely heavily on back in stock notifications and this is the best app we've used. They can separate locations and provide some key integrations as well. Support is awesome!

Fly Fish Food
United States
7 days using the app
Back in Stock replied February 28, 2022

We're glad to hear that you are enjoying our app, and our services! Thank you for an amazing review!

October 20, 2022

This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.

AELFIE
United States
6 months using the app
Back in Stock replied November 2, 2022

Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂

November 28, 2022

Great app to simplify back in stock notifications. Support team was very helpful and responsive when we needed help with a few updates and customizations.

PRATIMA Skincare
United States
7 days using the app
Back in Stock replied November 29, 2022

We're happy to hear that you're enjoying our app! And thank you for sharing your great review!

February 23, 2022

The customer service I have received thus far has been super quick. My theme wasn't available for the out of stock pop-up. I messaged them and they worked their magic in ONE day. I haven;t gone live with my site yet but so far 10/10.

5SensesCandleCo
United States
7 days using the app
Back in Stock replied February 28, 2022

Hey there👋 Thanks for your amazing review!

March 5, 2021

The design and their service was just great. They helped us arrange the display of the widget very accurately. Highly Recommended!

the ETHNORTH GALLERY
Japan
7 days using the app