Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

Edited June 22, 2020

Quick and easy setup. It basically setup itself. I wanted the "notify button" to be located under the "out of stock" message and Back in Stock Took care of the custom script within hours of me asking. Now that's 5-star service :)

Jewelry Trends
United States
About 8 hours using the app
March 6, 2019

The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.

KraveBeauty
United States
9 days using the app
Back in Stock replied May 27, 2019

Thank you for your feedback and review. We have sent a follow-up email to check-in and see if we can assist further - as last we heard back you have were in contact with Shopify and your Theme Developer to resolve the issue as their could have been an external cause.

If we can be of further assistance we would be happy to help.

Kind regards,
The Back in Stock Team

July 29, 2020

Amazing service! Great app and the back up from James and the team was really quick. The app works really well!

STANCED UK
United Kingdom
About 6 hours using the app
March 23, 2023

I chose Back in Stock from my friend's recommendation and I am SO happy I did. The process was so easy I feel like I clicked 3 buttons and it was integrated! Then, I couldn't figure out how to make sure the "Notify Me" button would show up even if only one size was OOS, so I emailed the team and they fixed it and replied within 5 minutes. So happy I went with this app over the others.

What Lo Wants
United States
About 6 hours using the app
January 3, 2021

Just got the app installed, but their prompt response to my questions got it integrated with our theme straight away! So far so good!

Alba Distribution
Canada
About 6 hours using the app
February 15, 2021

Very easy to install. Good and fast feedback from the support team to design the button. Just get started but the beginning of the use seems efficient, for now I highly recommend it.

Luz Editions
Portugal
About 6 hours using the app
November 15, 2021

I think this app is great and works amazing, but I'm kind of bummed that I haven't really been able to get help from support.

Apparalel
United States
5 days using the app
May 12, 2021

This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.

Wild Oak Boutique
United States
4 days using the app
February 19, 2016

A great app that works seamlessly.
Support has been amazing and prompt.

Cannot recommend this app more.

Vinnie Louise
United States
About 3 hours using the app
December 30, 2020

I just installed the Back In Stock app and it's great! I had some trouble with integration into my theme, but customer service got back to me so fast and helped me in no time. Highly recommended!

Iremia Skincare
Canada
About 2 hours using the app