Reviews (868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

January 31, 2023

Simple easy app that works really well. We use it on all 6 Shopify stores. Support team is also great.

Shakti Mat Canada
Canada
12 days using the app
April 10, 2023

Customer support was very fast and efficient. They were also damn helpful with some of my request regarding the usage of the app. Highly recommend as the app does it job along with a superb customer support

Weavve Home
Singapore
12 days using the app
October 27, 2022

Excelent module. Superb support. We asked for some help and it took minutes to find out a solution. Great job.

Incremental.es
Spain
12 days using the app
HEL SG PTE LTD replied November 2, 2022

You're welcome, and we're always happy to assist! Thank you for your wonderful review 😊!

February 24, 2015

The customer service I have received with this Back In Stock app has been nothing short of incredible. The app works great anyway but I wanted to customise it slightly. They helped make this happen swiftly and without any hesitation. Keep up the good work, Matt!

HUUB Design - Triathlon
United Kingdom
11 days using the app
April 16, 2024

too expensive

NINIQUE
United Kingdom
7 minutes using the app
HEL SG PTE LTD replied April 17, 2024

I see that you installed and cancelled the app in 6 minutes - we do also have a free plan available so that users can try the App out first. The free plan can be used indefinitely and does include some notification sending quota.

Edited January 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Wooden World
Australia
9 months using the app
July 15, 2016

Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!

Barnaby Co
United Kingdom
9 months using the app
December 7, 2021

We uninstalled this app months ago and yet it's still on our website. Why? They should remove the code if the shop requested the app to be removed. Expect junk code living on your site after installing this. Very unprofessional.

Lioness
United States
10 months using the app
HEL SG PTE LTD replied December 16, 2021

Hello,

A default implementation of Back in Stock does not insert code into the theme; custom code added to interact with Back in Stock will not be automatically removed on uninstall as it is not native to Back in Stock.

By default Back in Stock shows the button using Shopify ScriptTags, and is removed on uninstall.

Kind regards,
Back in Stock Team

November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
9 months using the app
June 8, 2023

Great help from customer service, they helped us change the colours and positioning of the button! And a great app, thank you!

Scoria's Wholesale (CAD)
Canada
10 days using the app