Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

April 11, 2022

EXCELLENTE APPLICATION ! TOUT EST RAPIDE ET EFFICACE
LE SERVICE EST TRES RAPIDE , ET LE PERSONNEL TRES POLIE , MON PROBLEME S'EST RESOLUE EN MOINS D'UNE HEURE , CE QUI EST TRES IMPORTANT.

www.ByIms.com
Belgium
14 days using the app
Back in Stock replied May 1, 2022

Merci pour votre avis incroyable 🤩!

October 9, 2019

This is a great app, in helping me re-capture sales that I might have otherwise lost. And, I also like the fact that it helps me identify which products to order from my supplier sooner, and by how much. Love it!

VisualDiamondArts
United States
14 days using the app
April 19, 2016

If you're manually e-mailing your customers whenever you receive new stock, you're doing it wrong. Hands off approach with a great template editor and Klaviyo (or Mail Chimp) integration to capture new e-mail subscription leads which is a bonus. Matt was great in supporting us for the install!

Kurasu Me
Japan
13 days using the app
Edited December 10, 2020

Great app with fantastic customer service. I ran out of product and had to go out of stock, With this app customers were able to sign up via email to be notified when my items were back in stock. They're now flocking back to my site like roaches lol. Highly recommend

BuyAR500BodyArmor.com
United States
13 days using the app
Edited February 22, 2023

5 stars because they helped me with all my issues and this is the best app for all shopify stores who are in multiple countries with the same store.

Perfect Jeans
Denmark
12 days using the app
January 31, 2023

Simple easy app that works really well. We use it on all 6 Shopify stores. Support team is also great.

Shakti Mat Canada
Canada
12 days using the app
October 27, 2022

Excelent module. Superb support. We asked for some help and it took minutes to find out a solution. Great job.

Incremental.es
Spain
12 days using the app
Back in Stock replied November 2, 2022

You're welcome, and we're always happy to assist! Thank you for your wonderful review 😊!

February 24, 2015

The customer service I have received with this Back In Stock app has been nothing short of incredible. The app works great anyway but I wanted to customise it slightly. They helped make this happen swiftly and without any hesitation. Keep up the good work, Matt!

HUUB Design - Triathlon
United Kingdom
11 days using the app
Edited January 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Wooden World
Australia
9 months using the app
July 15, 2016

Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!

Barnaby Co
United Kingdom
9 months using the app