Rewind Backups , 1,007 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup services, including products, customers, and metafields. It's praised for its user-friendly interface, automatic backups, and ability to restore individual products. Many have found it to be a lifesaver after accidental deletions. The support team is noted for being responsive and understanding of merchant needs. The app is also appreciated for its affordability and transparent pricing.

February 27, 2024

Rewind Backups is a fantastic app for Shopify stores. The peace of mind you get by having installed it definitely worth it.

I recently closed my shop and wanted an export of the data Rewind backup. Brittney at Rewind made the process effortless.

Rebel Road Design
United States
Over 2 years using the app
January 30, 2024

Just the thought of having a potential lifesaver that one day, is worth it every penny. Plus: customer support answers promptly and fast. Overall: good.

Eardopes
Netherlands
About 2 years using the app
January 16, 2024

We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!

Biofield Tuning Store
United States
Over 2 years using the app
April 20, 2024

Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.

My Store
Canada
14 days using the app
April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

Vanessa Wu
France
10 months using the app
December 24, 2023

Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.

Tape Finder Online Store - Division of Reflective Inc.
United States
Over 5 years using the app
April 22, 2024

Brittney went out of her way to help resolve the problem. She actively looked for a workable solution which was both appreciated and refreshing. Good old-fashioned customer service which is appreciated.

The Principles - ZeroWater FIlters
United Kingdom
11 days using the app
February 16, 2024

Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key.

Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.

Classique Interiors
United Kingdom
5 days using the app
January 29, 2024

Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.

SoundOff Sleep
United States
3 days using the app
January 16, 2024

Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.

I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!

Texas Tree Farms
United States
5 days using the app