Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.

June 5, 2023

Nice APP for beginners and business starters
They have nice customer service and the applications are useful and easy to use

realsexdollslove
China
7 months using the app
BestChat replied February 29, 2024

We're especially excited to hear that you found our customer service team helpful. We're always looking for ways to improve, so your feedback is greatly appreciated. We're excited to see what you accomplish with our app!

June 1, 2023

This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well

AIRA BIKINI
Australia
About 2 months using the app
BestChat replied February 29, 2024

Glad to hear you're enjoying our app! 😊 We strive to make setup easy and support top-notch. If you ever need assistance, we're here to help!

September 18, 2023

Fast and convenient chat software.

game2cc
Brazil
Over 1 year using the app
BestChat replied February 27, 2024

Glad you find our chat software fast and convenient! 🚀 We're here to make your messaging experience seamless. If you need any assistance, just let us know!

July 23, 2023

This app looks complicated but very intuitive. And i can feel they are very committed and ambitious. I am doubting will they keep maintaining this big project.

galactic-merchant-official
Hong Kong SAR
About 1 month using the app
BestChat replied February 27, 2024

Thank you for sharing your thoughts! Rest assured, we're dedicated to maintaining and improving this project. Your feedback motivates us to keep pushing forward! 💪🚀

May 11, 2023

This chatbox is the shit! not a 100% but a 99.999999 % what more you need to get hooked right now! Jokes apart, im just loving this app!!

MY CONFIDENT LIFESTYLE
Nigeria
About 2 months using the app
BestChat replied March 1, 2024

Your humor caught us off guard! 😄 We're delighted that you're enjoying the app so much! Keep spreading the good vibes! 🎉

November 16, 2023

Great service!

FayeFur
United States
3 months using the app
BestChat replied February 23, 2024

Hi FayeFur team, we're delighted to hear that you're enjoying our service! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out.

September 17, 2023

Responsive customer support, great features, clean app that works better than the other ones I tried in the app store. And its free. Couldn't ask for more. Cheers!

InstaUEC
United States
4 days using the app
BestChat replied February 27, 2024

Cheers, InstaUEC! 🎉Enjoy a seamless chatting experienc with our app!

June 8, 2023

"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"

Smart Charge Zone
Canada
2 months using the app
BestChat replied February 29, 2024

Your trust is our greatest asset! We will continue to work hard to live up to your trust and provide you with more surprises and value.

Edited May 25, 2023

The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.

COLORAT
Poland
5 days using the app
BestChat replied March 1, 2024

Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!

June 1, 2023

This is the best live chat program I recommend to all store owners, thanks family bestchat-livechat&chatbot

Smart Homes Live
Egypt
5 months using the app
BestChat replied February 29, 2024

It's our great pleasure to work with you, Smart Homes Live! Thank you for the glowing recommendation! 🎉