Better Reports , 1,043 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust, customizable reporting features that surpass Shopify's built-in options. They appreciate its user-friendly interface and detailed insights into sales, inventory, and customer data. The app is recognized for its time-saving capabilities in data management and report creation, including the ability to schedule and send regular reports. The support team is often praised for their prompt and helpful responses. Merchants find the app crucial for refining marketing strategies and making informed business decisions.

June 16, 2021

Great functionality and customizability, with an extremely responsive and helpful support team, highly recommended.

Love & Luxe
United States
11 months using the app
Edited November 1, 2018

This app is fantastic! Highly intuitive, click and drag, with instant results so you can see what your report will look like before it’s done. But the best part, hands down, is the support the team provides. I worked in the IT industry for 16 years and Clement and his team are literally the best support staff I have ever worked with. They are bright, polite, patient and quick to respond. I’ve provided them some tough tasks and gone back and forth with screenshots several times and have never not been able to be provided with what I need. Thank you, Clement, for a wonderful tool for our small business. I literally would not be able to close our monthly books without your incredible app and the support you and the team provide.

~ Ray Rolando

President, Oceans of Calm

Oceans of Calm
United States
11 months using the app
Edited August 26, 2019

BETTER REPORTS INDEED. This app is 100x better than Xporter and 25x better than the native shopify reports. I use this daily about 20 different times for anything I need to know. It allows you to pivot however you want, look across multiple data tables which is AMAZING. and it's FAST -- it generates right in front of you and you don't have to wait forever and a day for it to render. Our whole company is now using it.
Also, if you need any custom fields or have questions how to display information, support has been SUPER helpful and pretty quick to respond.
This is my new favorite app. I don't know what I would do without it!! Get this app!!!!!

TomboyX
United States
11 months using the app
May 7, 2019

This app is amazing. There were so many limitations to the stock reporting and this app gives me literally unlimited reporting with any data points I desire. I needed some help and the dev team helped me make some custom reports I needed the same day. I have never strongly recommended an app so strongly as this one.

Bitsy Bug Boutique
United States
11 months using the app
February 9, 2021

This app provides much more powerful reporting than the native Shopify functionality. They are also very helpful in generating custom reports to help parse your sales data. I'd recommend giving them a try.

Topped Toys
Canada
11 months using the app
April 5, 2022

The app is easy to use, I requested an special report and they create it for me right away and sent it to my email. It works like a pivot table, it is pretty easy to customize the reports I need for my store.

kool-factory
United States
10 days using the app
October 6, 2017

Great app and great service. They respond very quickly and will help you out with any questions you have. The interface is super easy to use also.

Southernrunner
United States
11 months using the app
December 7, 2020

The customer service and support team are hands down the best, quick to reply and come back with insights and customized solutions - highly reco.

Merch Tent
Canada
11 months using the app
June 16, 2021

We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!

SDC Supplies Store
United States
10 months using the app
Edited October 9, 2018

Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing

MAVERICKS
United States
10 months using the app