Better Reports , 1,032 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

September 23, 2019

This reporting app works great, with stellar service! We have somewhat of a unique use case that required multiple changes and small report customizations, and Clement patiently worked with us through them all, making each requested change within 24 hours. He's gone above and beyond to make sure that we have the exact reports that we need. We looked at a different reporting app with a lower price point, but they were not nearly as flexible, responsive, and involved in suggesting solutions and predicting potential problems. Highly recommend Better Reports!

Gambino's Bakery
United States
5 months using the app
May 17, 2022

Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.

Misa Christmas Trees
New Zealand
4 months using the app
August 21, 2020

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

Unclaimed Baggage
United States
4 months using the app
Edited October 8, 2018

Excellent fast & friendly support, fast installation and easy to use once you get the hang of it....

US Sports Down Under
Australia
4 months using the app
February 25, 2021

Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!

wholesale.4ocean.com
United States
4 months using the app
October 30, 2018

This app is definitely worth it. SAves us a ton of time and the exports come out really clean which I appreciate.

DC Tree Delivery
United States
4 months using the app
August 15, 2018

Exactly the reports we needed, good pricing, minimal hassle

Essential Therapeutics
United States
4 months using the app
October 19, 2018

Better Reports is a vital part of our business. It helps you get analytics on almost every statistic possible in Shopify. We have created over 30 reports, many of which we get emails about whenever we want.

Often the reports help us see which products we should take off the site. We have many 'failsafe' email reports. For example, imagine if you have logic that depends on a tag called 'preorder'. And then you stock that product so it's no longer a 'preorder' but you forget to remove the tag--potentially creating errors on your site--better reports sends you an email report so you never make mistakes like that.

Support is a 10/10. We get responses and help with report setup within hours of emailing them.

Necessary Clothing
United States
4 months using the app
Edited June 22, 2018

An outstanding application! Gives me almost exactly what I need to properly manage and monitor my store.

The "Out of the Box" reports are comprehensive. I've tweaked a few to my liking - and am now going to start some Customizations.

Zendencandles
Canada
4 months using the app
October 19, 2021

Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help

Northern Monk
United Kingdom
4 months using the app