Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

June 18, 2024

Very Responsive and Excellent report

WTHR Skincare
United States
About 1 month using the app
April 15, 2024

Amazing customer support! I had a problem duplicating a standard Shopify report in BR, and the BR support team got it working for me as well as found some creative solutions for my report scheduling needs. Thanks so much!

Zenbooth
United States
8 months using the app
January 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Maceoo
United States
Over 1 year using the app
March 15, 2024

Carry all Shopify data you need to analyse with easy customisation of metrics and their Support Team is great when it's not easy - you can throw almost any curve ball at them.

Sure, visualisations could be nicer and integrations to more data sources would be golden but hey, for the day to day data crunching

Understatement
Sweden
Almost 2 years using the app
March 11, 2024

We ABSOLUTELY love Better Reports! We use it all the time and definitely a game changer for studying inventory and sales analytics. You all made an amazing product and I wish you much success reaching more stores in the future with Better Reports!

Bliss Home Market
United States
Almost 3 years using the app
February 28, 2024

I love Better Reports! They've made getting information so much easier. And if there's not a report you need already made, you can reach out and ask them to create one for you. The turnaround is FAST and they're so friendly. Highly recommend!

Pantego Books
United States
10 months using the app
April 29, 2024

Better Reports is super easy to use and does exactly what we require! The team is very proactive at supporting and solving any queries we have. Would highly recommend!

TASCHEN
Germany
12 months using the app
May 21, 2024

Great for custom Reports. Great customer service and tech suppport!

Revelation Health LLC
United States
Over 5 years using the app
May 3, 2024

Very helpful reports, but excellent customer service when you need help/guidance.

ROOT and SPLENDOR
United States
About 1 year using the app
Edited February 9, 2024

Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful

Also they could fix the load times of complex reports, especially for the amount we pay

EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now

MASA Chips
United States
6 months using the app