Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing capabilities, user-friendly interface, and ability to handle high volumes of customer queries via a WhatsApp chat bot. The support team is praised for their prompt assistance. Key features include assistance with cart abandonment, shipping updates, and multilingual customer support. The app's automation features are noted for their positive impact on sales and ROI. The BSP Partner Dashboard is seen as a game-changer for WhatsApp campaigns. Merchants also note the app's ability to increase opt-in rates, enhance customer experience, and improve store conversion rates.

January 14, 2020

I just installed this app and trying to set up in the dashboard, the customer service pop up says hi and offers quick service to help to check the app installation and guide me in some bot setting, this is never happening before when I install others app in Shopify. Great customer service, worth the price!

Mossac
Malaysia
4 months using the app
November 18, 2019

Great app and Vinayak is really awesome at helping out and making everything run smoothly. Highly recommended

paintbynumbersonline
Mauritius
4 months using the app
November 17, 2019

This app is awesome, meets all my expectations and they have a good support and will help you in everything they can.

ProAirpods Shop
Mexico
4 months using the app
February 27, 2020

Fantastic app -- really easy to use with hint-bubbles for each step, and quick support if you need it :)

Quicc.cool
Norway
4 months using the app
January 6, 2020

Okay I haven't yet started with their app. But for a start their customer service is willing to go lengths to help you out! And for the app I must say it got good potential to increase your sales through the messenger channel.

morshopping.com
United States
4 months using the app
August 8, 2022

The app is really good as well as the Team is also amazing. We were facing a few issues with API and Aayush from the team helped in all the ways and resolved all the issues on time. Kudos to the team and the brilliant app.

kelbyhuston-in
India
4 months using the app
November 11, 2020

I just installed the app and after some tests it works well. The free plan allows to make a first direct contact with customers and to be closer to them, it's essential to build customer loyalty. Possibility to customize the popup and the different tools, simple and intuitive configuration. The support is reactive and helpful, Vinayak personalized a message for me (impossible to do it from the app interface). I would probably opt for the paid plan with retargeting of abandoned shopping carts in a while. Thanks and good luck to the team ;)

Poker-access
France
4 months using the app
October 16, 2021

Decent and easy-to-use UI. Gives you the complete picture of funnels. Also, the Backend team is supportive

Woovly Orders
India
4 months using the app
September 25, 2021

If you are looking for a quick Whatsapp setup for communicating with your consumers on Shopify, Bitespeed is easy to set up and easy to use. The whole team has been really helpful and swift in resolving queries.

Magicleaf
India
4 months using the app
June 7, 2022

Works as it should. Great work keep it up.
Much needed app for abandon cart recovery and will continue to use in future.

Fab Couture
India
3 months using the app