Reviews (210)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through effective WhatsApp marketing and automation. They appreciate its user-friendly interface, easy setup, and comprehensive features including customer segmentation and omnichannel capabilities. The support team is noted for being responsive and helpful, particularly with onboarding and troubleshooting. Integration with Shopify and compatibility with Facebook Messenger and WhatsApp API are also valued.

July 2, 2025

BiteSpeed has made WhatsApp marketing super easy — great features, smooth setup, and amazing support.

Kaftanize
India
23 days using the app
March 20, 2025

We've been using Bitespeed for our CRM and customer retention management, and it has been a game-changer for our business! The app is incredibly user-friendly, and its features allow us to easily track customer interactions, segment our audience, and personalize communications. Since integrating Bitespeed, we've seen a noticeable improvement in customer engagement and retention. The support team is responsive and always available to help with any queries.

Truefitt & Hill India
India
About 1 month using the app
March 11, 2025

Great app, and more importantly, fantastic support. Shout out to Suhasini, the founder Vinayak, and of course Sunil and Tanul for their incredible support. Bitespeed is a must have for all ecommerce businesses who want to tick all their boxes with WhatsApp marketing through well crafted and timed journeys.

Headphone Zone
India
8 months using the app
March 7, 2025

One of the highest quality and most efficient WhatsApp tech platforms out there. It helped us connect with our customers much more efficiently and we're now starting to see a boost in retention rate and sales as well! Ritesh Srivastava from Bitespeed is extremely helpful and is always available to support and fix any things if needed! From team Renue, I completely recommend Bitespeed for all brands to amp up their customer service and retention game!

Renue Minerals
India
About 2 months using the app
Edited March 12, 2025

We've been using Bitespeed for WhatsApp chat and abandoned cart recovery, and it's been a game-changer!

The automated follow-ups have significantly increased our recovery rate, and the ability to personalize messages boosts customer engagement.

Plus, the detailed analytics help us refine our strategy. Bitespeed is efficient, user-friendly, and delivers great ROI — highly recommend it!

Dennison Fashion India
India
5 months using the app
March 12, 2025

We've been using Bitespeed for our WhatsApp marketing and chatbot needs, and it has truly transformed how we connect with our customers. The platform's all-in-one approach makes it incredibly easy to manage our Whatsapp quires The team at Bitespeed, especially Kaushambhi, Rachit and Aditya have been super helpful, providing tailored solutions and support whenever we need it. Thanks to Bitespeed, we've been able to engage with our customers more efficiently, automate responses, and drive better results in our marketing campaigns. Highly recommend!

CHUPPS
India
25 days using the app
March 12, 2025

Bitespeed has been doing a fantastic job for us. On-time responses, seamless support, and a hands-on approach to everything—from brainstorming ideas to solving tech hiccups—make working with them a breeze.

A huge shoutout to Kaushambhi & the team for always going the extra mile. You guys make things actually seamless!

Miso by Sonia
India
About 1 month using the app
May 28, 2025

The onboarding experience has been great and smooth. Really nice utility for the website

Cockatoo
India
3 months using the app
May 29, 2025

Amazing team! Very Hands on. Love every aspect of Bitespeed. Their Bites on every actions and Speed to get it done.

Chapter 2 Clothing
India
2 months using the app
March 13, 2025

Bitespeed is a solid tool with AI capabilities that can drive great results for retention. The experience has been seamless so far & we feel there is a lot of potential for us to explore with Bitespeed. The support from our account manager has been amazing along with smooth onboarding and assistance.

Kiro
India
About 2 months using the app