Reviews (211)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through effective WhatsApp marketing and automation. They appreciate its user-friendly interface, easy setup, and comprehensive features including customer segmentation and omnichannel capabilities. The support team is noted for being responsive and helpful, particularly with onboarding and troubleshooting. Integration with Shopify and compatibility with Facebook Messenger and WhatsApp API are also valued.

Edited March 12, 2025

We've been using Bitespeed for WhatsApp chat and abandoned cart recovery, and it's been a game-changer!

The automated follow-ups have significantly increased our recovery rate, and the ability to personalize messages boosts customer engagement.

Plus, the detailed analytics help us refine our strategy. Bitespeed is efficient, user-friendly, and delivers great ROI — highly recommend it!

Dennison Fashion India
India
5 months using the app
May 28, 2025

The onboarding experience has been great and smooth. Really nice utility for the website

Cockatoo
India
3 months using the app
May 29, 2025

Amazing team! Very Hands on. Love every aspect of Bitespeed. Their Bites on every actions and Speed to get it done.

Chapter 2 Clothing
India
2 months using the app
March 12, 2025

We've been using Bitespeed for our WhatsApp marketing and chatbot needs, and it has truly transformed how we connect with our customers. The platform's all-in-one approach makes it incredibly easy to manage our Whatsapp quires The team at Bitespeed, especially Kaushambhi, Rachit and Aditya have been super helpful, providing tailored solutions and support whenever we need it. Thanks to Bitespeed, we've been able to engage with our customers more efficiently, automate responses, and drive better results in our marketing campaigns. Highly recommend!

CHUPPS
India
25 days using the app
March 12, 2025

Bitespeed has been doing a fantastic job for us. On-time responses, seamless support, and a hands-on approach to everything—from brainstorming ideas to solving tech hiccups—make working with them a breeze.

A huge shoutout to Kaushambhi & the team for always going the extra mile. You guys make things actually seamless!

Miso by Sonia
India
About 1 month using the app
March 13, 2025

Bitespeed is a solid tool with AI capabilities that can drive great results for retention. The experience has been seamless so far & we feel there is a lot of potential for us to explore with Bitespeed. The support from our account manager has been amazing along with smooth onboarding and assistance.

Kiro
India
About 2 months using the app
March 12, 2025

We are a Dubai based retail brand, using Bitespeed services.
It has been a pleasure working with the team to build our internal omni-channel dashboard. Kaushambi, Aditya and the team has been very very helpful.

If you are a start up, this is a great software plugin to work with.

Curate Home Dubai
United Arab Emirates
2 months using the app
March 5, 2025

Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories.

Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues.

When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend.

Very Bad Experience, Not recommended at all.

Walls Nation
United Arab Emirates
6 months using the app
March 5, 2025

Bitespeed is an awesome tool for automations and broadcasts thru different channels like Whatsapp, Email, Push and more. Support is fantastic, the Bitespeed team helped us a lot thru the setup and launch process as well as optimization and growth.
Thanks to Suhasini for all her support! Keep it going team Bite Speed!

doto.com.mx
Mexico
3 months using the app
March 7, 2025

We started using Bitespeed almost a month ago, and so far, it's been one of the best decisions for our WhatsApp marketing. We've seen a noticeable improvement in revenue and a smoother customer journey.

A huge shoutout to Rachit for building trust from day one and to Ritesh, who has been incredibly proactive in ensuring we follow best practices while making the most of every paisa spent. The entire team is always one step ahead, offering solutions and looking for ways to help us grow.

If you're looking for a WhatsApp marketing partner that truly cares about your success, Bitespeed is the way to go!

Erobold
India
24 days using the app