Blanka Makeup Beauty Cosmetics

You always know that first impressions say a lot, and with Blanka, my first impression was extremely positive from the very beginning.

My first 5 orders went smoother than I expected — 2 orders were delivered in just 8 days, and the other 3 arrived within 10 days. For a beauty brand owner, fast fulfillment and reliable delivery are incredibly important, so this gave me a lot of confidence moving forward.

What truly made the experience stand out was the support team. Abigail and Andie were both amazing — very professional, responsive, supportive, and genuinely helpful throughout the entire process. Their communication and attitude made everything feel much easier and more comfortable.

I’m honestly very happy I decided to work with Blanka, and I’m excited for what’s coming next. So far, the experience has been smooth, positive, and full of good energy.

i want to say this company is great and the support is amazing specially Abigal very supportive and she have a very good way in communication and act quickly you don't find this type of treatment with all companies or agents so thank you Abigail.
and for the products quality very high quality and its very good for any one want to start his cosmetics brand i really recommend Blanka and i want to say that every business will be hard at the beginning but trust me you are in the right place.

Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck.

Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation.

Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense.

Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund!

============================
EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution):

Andie from Blanka
4:52 PM (1 hour ago)
to me

How are you doing?

After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can.

The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services.

Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions

Regards,

Excellent customer service. I had accidentally uploaded the wrong logo while learning how the platform worked and testing products on my webshop. I did not realize that the logo would become locked once products were published.

I contacted support expecting a complicated process, but they responded quickly, understood the situation, and helped me resolve the issue right away. Their professionalism, patience, and willingness to help made a great first impression.

As a new user, I truly appreciate the support I received and I am looking forward to a successful long-term partnership. Thank you for the excellent service and for helping me get my brand set up correctly.

For the past three years, our collaboration with Blanka has been nothing short of transformative. In an industry where reliability, speed, and brand alignment make or break the customer experience, Blanka has consistently delivered above and beyond.

What started as a simple supplier relationship quickly evolved into a true growth partnership. Their platform is intuitive, their product quality is consistently impressive, and their fulfillment reliability has allowed us to scale without hesitation. But what truly sets Blanka apart is the people behind the platform—responsive, proactive, and genuinely invested in our success.

Blanka has empowered us to launch products faster, maintain tighter brand control, and deliver a premium experience to our customers. Every update, every improvement, every support interaction reinforces the same truth: they care about helping brands win.

Three years in, we’re not just satisfied—we’re energized. Blanka has become a foundational part of our operations, our product strategy, and our ability to grow with confidence. If you’re looking for a partner who shows up, follows through, and elevates your brand at every step, Blanka is exactly that.

I have pending orders from 7 weeks ago that have not been fufilled. I have had to cancel and refund all orders I have had since December 3rd 2025. When I have reached out I am just told they are experiencing delays from the holiday but its January 17th, 2026. Its unprofessional and inexcusable.

I had a few questions about removing an old Shopify store and connecting a new one, and I had the pleasure of being assisted by Abby. She was incredibly helpful, patient, and quick to respond throughout the entire process. Abby took the time to answer all of my questions thoroughly and made sure I understood each step. Her knowledge and willingness to help made what could have been a stressful situation feel simple and straightforward. I left the chat feeling confident and fully supported. Thank you, Abby, for providing such excellent customer service! I appreciate you!

Réponse rapide et excellent suivi.

Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.

Great cosmetics and great customer service! I strongly recommend their products! :)