Reviews (106)

Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, facilitating brand launches and growth. It offers high-quality, FDA-compliant products ideal for drop shipping and private-label branding. The app provides tools for inventory management, sales tracking, and product customization. Merchants commend the exceptional customer service for its professionalism and responsiveness, making it easy to manage technical questions and order issues efficiently.

January 29, 2026

Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck.

Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation.

Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense.

Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund!

============================
EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution):

Andie from Blanka
4:52 PM (1 hour ago)
to me

How are you doing?

After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can.

The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services.

Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions

Regards,

DermaCrest LLC
United States
About 2 years using the app
Blanka replied January 29, 2026

Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory.
Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team

January 17, 2026

I have pending orders from 7 weeks ago that have not been fufilled. I have had to cancel and refund all orders I have had since December 3rd 2025. When I have reached out I am just told they are experiencing delays from the holiday but its January 17th, 2026. Its unprofessional and inexcusable.

Sugar Love TM
United States
Almost 2 years using the app
Blanka replied January 27, 2026

@Sugar Love TM! We value your feedback and sincerely apologize for the delay with your order and truly appreciate your patience. Typically, our shipping process runs smoothly, but recent temporary factors—such as the holiday rush, higher order volumes, and our warehouse transition to the U.S.—caused this delay. If you’re still experiencing any issues, please don’t hesitate to reach out to us at hello@blankabrand.com. We’ll also follow up with you directly to ensure everything is resolved smoothly. - BLANKA Team

April 6, 2026

very good for anyone want to build a brand they have a very supported team their product quality is very good Blanka partner manufacture meeting FDA requirements, and they have also often a GMP certificate, so its your time to build a brand and you are in the right place.

Thundraluxe
Greece
17 days using the app
Blanka replied April 9, 2026

Hello @Thundraluxe

Thank you so much for the fantastic 5-star review!
We take great pride in partnering with manufacturers that meet FDA requirements and maintain GMP certifications, as we know how important safety and quality are when building a brand.
We can't wait to see your brand thrive! - The BLANKA Team

January 7, 2026

Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.

Urban Bushgoddess
United States
5 months using the app
Blanka replied January 27, 2026

@Urban Bushgoddess! Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience. Providing responsive support and a high-quality product catalog is something we take great pride in, so it’s wonderful to hear that it’s making a difference for you. We’re grateful to be your partner and look forward to continuing to support your success! - BLANKA Team

December 29, 2025

Working hard with this great team to launch my new Beauty Brand! I chose Blanka for one specific reason, ease of use and a great catalog. If you are like me, organically growing a brand with a drop ship Manufacturer, and need a great Company that can adapt to your business needs, check out Blanka! They have all the features you need to scale at your own pace! Thank you Blanka!

The Beauty Concierge
United States
About 1 month using the app
Blanka replied January 27, 2026

@The Beauty Concierge! Thank you so much for your kind words and for trusting Blanka as you launch your new beauty brand! We’re truly excited to be part of your journey and to support your growth every step of the way. It means a lot to hear that our platform and catalog are helping make the process smoother for you. We’re fully committed to continuing to adapt and evolve with your business as you scale. Wishing you great success, and thank you again for choosing Blanka! - BLANKA Team

March 21, 2026

Great cosmetics and great customer service! I strongly recommend their products! :)

DIAMOND MICHELLE
United States
3 months using the app
Blanka replied April 9, 2026

Hello @DIAMOND MICHELLE
Thank you so much for your kind words! We’re thrilled that you’re enjoying Blanka and had a great experience with our team. We’re excited to continue supporting your brand journey!- The BLANKA Team

March 12, 2026

Abigail was amazing. Abigail greeted me with kindness and addressed my issue right away. It didn't take long before I was up and running. A little confusion on my part became clarity after she helped me. I am very thankful. Especially as a new customer.

Reiland Beauty Products, LLC
United States
29 minutes using the app
Blanka replied April 9, 2026

Hello @Reiland Beauty Products, LLC
Thank you so much for the glowing review! We are so happy to hear about your experience. Abigail will be very grateful!

It was a pleasure helping you find clarity, and we’re thrilled to have you as part of the community. Welcome to the family—we can’t wait to see your brand grow! - The Blanka Team

October 29, 2025

This app is so amazing, Andie was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Andie and staff.

IT'S WHATEVER LLC
United States
Almost 2 years using the app
Blanka replied November 6, 2025

Thank you so much for your feedback! 🌟 We’re thrilled to hear you had such a great experience with Andie and our team. Your support truly means a lot to us, and we’re so happy that Blanka has been helpful to you. 💛

November 25, 2025

Great customer support and quick reply times, super easy to use!!

Ωmorfia
United States
11 days using the app
Edited August 28, 2025

Andie at Blanka has been absolutely amazing. He’s gone above and beyond to answer my questions and support me as I grow my business. I’ve genuinely felt cared for and supported every step of the way, which is rare to find in a supplier. It’s clear that they have your best interests at heart, and they do everything they can to help you succeed.

The products themselves are also outstanding, I have just placed a personal order because I love them so much. If you’re starting or running a makeup or skincare business, I couldn’t recommend Blanka more highly.

Love Lucy
United Kingdom
About 2 years using the app
Blanka replied August 31, 2023

We're always happy to help you and you can rest assured that we'll always do our best to make sure that your experience with us is always satisfactory. Thank you so much for using and trusting our service!