Blanka Makeup Beauty Cosmetics

You always know that first impressions say a lot, and with Blanka, my first impression was extremely positive from the very beginning.

My first 5 orders went smoother than I expected — 2 orders were delivered in just 8 days, and the other 3 arrived within 10 days. For a beauty brand owner, fast fulfillment and reliable delivery are incredibly important, so this gave me a lot of confidence moving forward.

What truly made the experience stand out was the support team. Abigail and Andie were both amazing — very professional, responsive, supportive, and genuinely helpful throughout the entire process. Their communication and attitude made everything feel much easier and more comfortable.

I’m honestly very happy I decided to work with Blanka, and I’m excited for what’s coming next. So far, the experience has been smooth, positive, and full of good energy.

Excellent customer service. I had accidentally uploaded the wrong logo while learning how the platform worked and testing products on my webshop. I did not realize that the logo would become locked once products were published.

I contacted support expecting a complicated process, but they responded quickly, understood the situation, and helped me resolve the issue right away. Their professionalism, patience, and willingness to help made a great first impression.

As a new user, I truly appreciate the support I received and I am looking forward to a successful long-term partnership. Thank you for the excellent service and for helping me get my brand set up correctly.

Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck.

Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation.

Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense.

Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund!

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EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution):

Andie from Blanka
4:52 PM (1 hour ago)
to me

How are you doing?

After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can.

The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services.

Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions

Regards,

I had a few questions about removing an old Shopify store and connecting a new one, and I had the pleasure of being assisted by Abby. She was incredibly helpful, patient, and quick to respond throughout the entire process. Abby took the time to answer all of my questions thoroughly and made sure I understood each step. Her knowledge and willingness to help made what could have been a stressful situation feel simple and straightforward. I left the chat feeling confident and fully supported. Thank you, Abby, for providing such excellent customer service! I appreciate you!

Réponse rapide et excellent suivi.

I have pending orders from 7 weeks ago that have not been fufilled. I have had to cancel and refund all orders I have had since December 3rd 2025. When I have reached out I am just told they are experiencing delays from the holiday but its January 17th, 2026. Its unprofessional and inexcusable.

Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.

Recommended for the dropshiping. They have a good customer service.

Great cosmetics and great customer service! I strongly recommend their products! :)

Working hard with this great team to launch my new Beauty Brand! I chose Blanka for one specific reason, ease of use and a great catalog. If you are like me, organically growing a brand with a drop ship Manufacturer, and need a great Company that can adapt to your business needs, check out Blanka! They have all the features you need to scale at your own pace! Thank you Blanka!