Bold Subscriptions , 376 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

September 23, 2021

The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)

Greenies
United States
6 months using the app
BOLD replied September 24, 2021

Thanks for the review! Kudos have been passed forward to Kelsey.

July 15, 2021

Great customer service and awesome app for subscriptions! The app alone is worth it for the customer service.

The Flower Market on 7th
United States
6 months using the app
BOLD replied July 16, 2021

Thank you so much for the kind words. We really appreciate your business and we will be there when you need us. Thanks for choosing Bold!

March 15, 2021

Aryan Sharma was absolutely amazing in customer service and technical support, I was about to cancel my subscription due to technical difficulties; however this employee went above and beyond in a VERY timely fashion. Well done and thank you!

Thunder Mountain Coffee
United States
6 months using the app
BOLD replied March 16, 2021

Thank you for your review. We are so thrilled that Aryan was there to help you resolve the technical issues you were experiencing. We really happy that you decided to stay with Bold. It looks great!!

November 19, 2020

I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!

Sonny Boy Jerky Co.
United States
6 months using the app
BOLD replied November 20, 2020

Thank you for your review! We are really happy to hear Clifford was able to guide you through the set up process. If there is anything you need assistance with we are always there to help!

Edited November 23, 2020

Cody had excellent customer service and was prompt. He got my problem solved in a matter of a few minutes. Thank you Cody!! You're awesome!

Creative Mojo Studio
United States
6 months using the app
BOLD replied November 24, 2020

Thank you so much for the feedback. Cody is awesome! Thrilled to hear that he was able to provide great customer service.

Edited December 3, 2020

Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤

love dog republic
United States
6 months using the app
BOLD replied December 8, 2020

Thank you so much for your review. We are thrilled that Guarav was able to help you with everything you needed, it's always pleasure for us to help. Everything looks great!

April 10, 2023

Really helpful support. When my Shopify theme was updated, there was a missed step. I needed help updating my code and subscription verbiage, and figured I could reach out to Bold for help, and Chintak was super responsive and did so right away. Thanks!

Bonito Coffee Roaster
United States
6 months using the app
BOLD replied April 14, 2023

Thank you for your lovely review. We are so happy to hear that Chintak was able to help you out, that's exactly what we are here for! Thanks for choosing Bold!

May 6, 2022

We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.

North Spore
United States
6 months using the app
June 2, 2021

i really love these guy! they have the best customer support team ive ever reached out to. theyre always ready to help with any customizations or instructions. thanks guys!

The Anime Chest
United States
6 months using the app
BOLD replied June 3, 2021

Thank you so much for the kind review! It's always a pleasure that we can assist you, we are always happy and ready to help. Thank you for choosing Bold!!

Edited November 8, 2021

Great functionality! Definitely a game-changer. Support is always helpful and quick to respond. If you need to have recurring payments in your products, this is the app for you. Chintak was amazing in support!

The Colombian Coffee Bar & Roastery
Canada
6 months using the app
BOLD replied June 8, 2021

Appreciate the kind words! Thanks for choosing Bold.