Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

October 24, 2021

If anyone are looking for a loyalty program related application to grow with your business, I would recommend you Bon Loyalty! They have excellent customer service and support. More importanlty, they value customer's feedback. Althought this app is releativly new here, I think it is worthy your attempt! Looking forward to their new features in the upcoming days, months, and years!

Aulipure
Taiwan
3 months using the app
BON Loyalty replied October 25, 2021

Good day to you Aulipure,

Thank you so much for leaving us such an awesome review and recommendation! Your precious feedback motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Your satisfaction is always our highest priority!

Best regards,
Mia

October 14, 2022

The app customization was very simple and it helped me set it up very quality. It's a nice app and I'm excited to use it.

XAXU Pakistan
Pakistan
3 months using the app
BON Loyalty replied October 17, 2022

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

May 24, 2022

Great app, easy to use setup is easy and no problems at all looking forward to seeing the response. Emile was lovely and made sure was happy.

Roclla Media
United Kingdom
3 months using the app
BON Loyalty replied May 24, 2022

Dear Roclla Media

On behalf of all members of our friendly team, I'd like to thank you for such kind and warm words addressed to us. Emile told me it's nice talking to you and she's looking forward to the next conversation with you 🥰

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

November 13, 2022

Great app easy to use and set up. Customer service has been extremely helpful and very insightful. I look forward to using it

Nails By Jnice
United States
3 months using the app
BON Loyalty replied November 13, 2022

Hi Nails By Jnice,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! 💝 Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

Edited September 25, 2022

Superb app, with great customer support. Even after upgrade they still give early bird members superb benefits. 10/10 would recommend !

Alpha Pets
Taiwan
3 months using the app
BON Loyalty replied August 23, 2022

Good day Alpha Pets!

You made our day with your trust in our app and your awesome review! Our team and especially Cady, are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

Edited May 18, 2022

J'ai contacté le support pour plusieurs questions et Sunny m'a beaucoup aidé sur l'installation et la configuration de l'application. Je recommande cette application qui est de plus gratuite et très complète !

KRISS-LAURE EUROPE
France
3 months using the app
BON Loyalty replied May 19, 2022

Bonjour KRISS-LAURE EUROPE,

Merci beaucoup pour votre excellent avis, je suis heureux que notre équipe d'assistance ait pu vous aider rapidement ! Sunny était vraiment excité en lisant ceci ❤️ Avec votre confiance et votre soutien, nous travaillerions de plus en plus dur pour améliorer notre équipe de support afin de mieux vous aider dans votre entreprise.

Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.

Acclamations,
Mia
L'équipe BON.

October 2, 2023

完整強大的功能,快速服務的客服系統,值得推薦

grantclassic
Taiwan
3 months using the app
BON Loyalty replied October 9, 2023

We just couldn't wait to say thank you for the fantastic 5-star review you left! Your support warms our hearts and motivates us to keep delivering our best. If there's anything else you ever need, just give us a shout. 😊

Gratefully,
Liam
BON team

March 21, 2022

A superb application. Amazing it's free. Emile from support team is very helpful. The app is definitely worth trying.

Sapsan Sklep
Poland
3 months using the app
BON Loyalty replied March 21, 2022

Hi Sapsan Sklep,

Thank you so much for your review! Emile and our team are all so happy that our app and support service can make you feel satisfied. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.

August 26, 2022

Isaac was a great help! Happy with all the features! Haven't dived deep into it yet, but for a free app, it's more than I could ask for.

Copag USA, Inc.
United States
3 months using the app
BON Loyalty replied August 27, 2022

Hello,

Thanks for your kind words about Isaac, we really appreciate the time you took to write such a wonderful review!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

December 3, 2022

So far, I'm very happy with the app and the settings. Customer Service is one of the best and most efficient. I can only recommend.

Be Balla Clothing & Lifestyle
Hungary
3 months using the app
BON Loyalty replied December 5, 2022

Hello,

Our team really values your great feedback! We are striving every day to provide superior client service. 🤗 👌

Feel free to reach out again if you have any questions about the BON Loyalty app!

Have a nice day!
Liam
BON team