Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

December 21, 2021

Great interface, fast and easy to set up, and Emile gave me excellent support with everything I needed. I recommend it!

Singuladerm
Netherlands
3 months using the app
BON Loyalty replied December 21, 2021

Dear Singuladerm,

Thank you so much for your review! We are all so happy that our app and support team can make you feel satisfied! Emile was on cloud-9 reading your review^^ Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

November 27, 2021

This app is a great, versatile start for my loyalty program. The interface is clean, and the widget is designed prominently without interfering with the shopping experience. I want to thank Dean and Sunny for their excellent customer service, helping me to use the app to its full potential.

Kincove
Singapore
3 months using the app
BON Loyalty replied November 27, 2021

Hi Kincove,

Our team is super thrilled to read your awesome feedback! Dean and Sunny are on cloud nine right now :) It's so great to have you with us and we can't be any happier to have satisfied you with BON!

If you need our assistance, we are always ready to help via chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

August 4, 2023

Great Team and services provided - my usual go to for loyalty programs whenever helping new clients build their websites

Sarah's Cakes Toppers & More
Australia
3 months using the app
BON Loyalty replied August 7, 2023

Thank you so much, your kind words and positive feedback mean the world to us. It is customers like you who motivate us to constantly strive for excellence in everything we do. Your review not only boosts our team's morale but also helps other potential customers make informed decisions about our loyalty builder program.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

March 7, 2022

Amazing app! Nice features! You can customize it just like your store all for FREE!! Thank you so much Daisy for your help. You took your time and answered all my concerns and questions!!1

MelCole Wedding Boutique
United States
3 months using the app
BON Loyalty replied March 7, 2022

Good day to MelCole Wedding Boutique team,

We can’t express how excited our team was when reading your wonderful feedback, especially Daisy! She said that your customization was fantastic!!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

February 21, 2022

Great app with all the free features, and the coolest thing on top of that is the translation feature which is not available on many other apps, you can customize your interface however you want. The rewards program is great and offers many features. I let you discover it on my website. emdoria.com. All my gratitude to the team. Emile answered me faster and as I expected. Very nice concept and I hope it will stay free for a long time.

EMDORIA PARIS
France
3 months using the app
BON Loyalty replied February 21, 2022

Dear EMDORIA PARIS,

Wow! Your words are so priceless and our whole BON team is just on the ninth cloud reading them🌞 Thank you from the bottom of our hearts for expressing the appreciation of our features, and we couldn't be happier to see how you were impressed by the multi-language option!
It's kind and thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always been optimizing BON for the strongest motivations from you 😍 And again, thank you tons for the fantastic feedback!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

April 18, 2022

Emile was awesome with the help, this app is really cool still playing around with it but i love it already.

Ineffable Strands
United States
3 months using the app
BON Loyalty replied April 18, 2022

Dear Ineffable Strands

This review made our day! 😊 Emile would be really excited when reading your lovely words. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

August 24, 2022

Super user-friendly interface. Managed to get the whole program set up within 20mins. Support was also very friendly and responsive. Spoke to Cady today and she was very helpful!

asta.
Australia
3 months using the app
BON Loyalty replied August 27, 2022

Hello Asta,

Thank you for your review. We will share this with the store team to let them know how we are doing.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Cady
BON Team.

September 1, 2022

We were setting up the app for our store and received very fast and friendly help from Anna, even though it was a National Holiday. THE BEST customer service ever! We are excited to see how this app performs on the website, and judging by Bon's customer service, I have high hopes! Thank you Anna!

SIXELAR
United States
3 months using the app
BON Loyalty replied September 2, 2022

Dear SIXELAR,

Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you:) We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business❤️

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

March 15, 2023

I have successfully set up this app to integrate into my website today and had all of my questions answered by lovely Daisy and Emile. Both ladies provided me with very clear, concise answers and were very patient with me. The app is very user friendly and I look forward to seeing the results of this app being integrated into my website.

Odyssey Beard Co
Australia
3 months using the app
BON Loyalty replied March 15, 2023

Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Emile and Daisy) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team

June 11, 2022

L'applicazione era in manutenzione ma l'assistenza clienti è stata gentile e mi ha aiutato . Il design è fantastico. L'unica modifica che apporterei è l'icona più piccola per essere meno invasiva da mobile.

Symbolady
Italy
3 months using the app
BON Loyalty replied June 14, 2022

Buona giornata a te Symbolady,

Hai reso la nostra giornata molto migliore con la tua fiducia nella nostra app e la tua fantastica recensione! Il nostro team è felice di sapere che sei soddisfatto del nostro supporto!

Se hai ulteriori richieste, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a help@bonloyalty.com. Ti apprezziamo sempre!

Distinti saluti,
Mia
Squadra BON.