Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.
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Absolutely love this app. Customer service is Top notch. Sunny is so pro and very helpful, I really can not find the best words to describe my feelings.
I invite all e-comers to use this app and I'm sure you will never be disappointed.
Good day to you, MABELLADY!
Thank you so much for your kind words! Our team, especially Sunny, will be really excited to read this. Your precious feedback motivates us to keep on improving the app and develop better features for our customers!
If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!
Best regards,
Mia
BON team
BEST LOYALTY APP ON SHOPIFY!!! I was greeted by Emile as soon as I started customizing my loyalty widget. She was very wonderful and helpful with suggestions on how to grow my loyalty customers, how to add my social media to the rewards and also removed their brandmark all for FREE! I couldn't have asked for a better loyalty app to add to my website and I'm glad I came across Bon. Other loyalty apps I had connected to my shopify required a monthly fee just to customize it with my own brand colors. Other apps would still include their brandmark even with the cheapest monthly fee they would provide. Bon has saved me a good amount of money and I love being able to customize it to my brand colors and even add my own banner photo. Most of all, I really loved the care Emile had for my developing business, it really says a lot about a company. Bon is the way to go and you won't be disappointed.
Good day to you Rising Paws Barkery,
We are just back to work and your amazing feedback really delights our whole team, you truly make our day! You have no idea how happy Emile is right now when she reads your feedback:) Emile told us about how lovely you are, and how she loves your store, as well as what you are doing. Keep up the good work! As customer satisfaction is always our highest priority, we're so proud that our app and support service have satisfied you.
If you need help with anything, we're always willing to help you via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team.
The customer service representatives are incredibly kind and professional. Also, the app offers nearly all its features for free, causing no inconvenience at all. If you ever experience any difficulties or have any questions while using it, don't hesitate to talk to the representatives. They are exceptionally courteous and professional.
Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team. 💪🤗
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Your satisfaction is always our highest priority!
Best regards,
Mia
Easy to install and works great. A lot of features included as a free options. Very useful and must needed
Good day Cuddly Cove,
You made our day with your trust in our app and your awesome review! 🌞Our team are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team 🌸
BON app's customer service has been wonderful. Genie and Anna have been working with us every step of the way to get things setup. We will be reviewing further once we have had more experience with the app's functions.
We’ve passed your wonderful review onto our team, Anna and Genie. Thanks so much for taking the time to leave a review about our BON app and the Support team. The customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit BON app!
We are just one message away via live chat or email address help@bonloyalty.com
Liam
The app is such a great app! The best I've tested for launching a loyalty program. 100% recommended! Daisy is the greatest support team member, thanks for the help during the process of customizing the program!
Dear Georgie Boy México,
THANK YOU A LOT! No words can describe how happy we are to see that you enjoy our app as much as we enjoy assisting you :) You truly brighten up our day, especially for Daisy.
Whenever you need us, we're always more than happy to help via live chat or email at help@bonloyalty.com.
I hope you have a wonderful day ahead!
Mia
BON Team.
I've been searching for a loyalty reward program to add to my eCommerce site for weeks and I've finally found a good one! For its ease of use, and the excellent customer support I received from Daisy. I would recommend the BON Loyalty Reward & Referral to anyone looking for a loyalty reward program app to add to their site.
Good day to you WigentonCandleCo,
Allow me, on behalf of all members and especially Daisy, to thank you for such kind and warm words addressed to us! We were very pleased to read your amazing review. We're happy to know that you appreciate our easy-to-use features and support.
We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
I really enjoyed using BON and am confident it will help attract and retain customers. The customer service rep Emile was very personable and helpful. She made the user experience authentic and personalize
Happy 2023!
We are so glad that our support team, especially Emile have been able to support you promptly! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team
The installation process to me has been very easy! Anna was amazing in making sure I was taking care of and provided extremely fast as well as great service! This looks like it will be an amazing app for my customers and I will be sharing another update after I use it for a longer.
Dear Auddistry,
The whole BON team is incredibly thankful for the kind compliment you shared today. We are delighted to know that you enjoyed talking with Anna 🤗🤗
We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts!
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.
Cheers,
Mia
BON Team.
Cool，I love this app, it has features that I want to use my website to earn points, redeem, referrals and even VIP tiers, oh they are just online and always ready to help, very kind and friendly, highly recommended.
Dear vvime.com,
Our team would like to express our gratitude for your amazing feedback🥰 We are really happy that you put your trust in BON Loyalty! We will continue to work harder and provide better services to our beloved merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team