Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

June 13, 2022

Muy facil la integración y buena funcionalidad, el soporte es atento y amable. Muchas gracias en especial a Daisy por su apoyo rápido y efectivo!

TAU Superfoods
Mexico
4 months using the app
BON Loyalty replied June 14, 2022

Hola TAU Superfoods,

¡Muchas gracias por tu increíble evaluación! Daisy estaría emocionada al leer esto. ¡Gracias por confiar en BON Loyalty! Trabajaríamos más duro para desarrollar nuevas funciones y mejorar nuestro equipo de soporte para ayudarlo mejor en su negocio.

Puede contactarnos a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com. ¡Su satisfacción es siempre nuestro orgullo y alegría!

Saludos,
Mia
equipo BON

July 21, 2022

So far so good , simple to use got the basic stuff to get started . Hopping to grow and see more features such as rewards for leaving a comment on our website or tagging us on a post in social media . Overall very happy for now !

Ouisurprise
France
4 months using the app
BON Loyalty replied July 22, 2022

Good day to you Ouisurprise,

What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated!

May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

Edited September 19, 2022

I am still testing the app but the experience has been great. The support team is responsive, special shout out to 'Cara' and 'Emile' for their help. The app is intuitive and straightforward. I look forward to what is to come.

Mavazi
Kenya
4 months using the app
BON Loyalty replied September 23, 2022

Good day to you Mavazi,

You only know how reviews are important, as we are so incredibly grateful that you are happy with our support from Cara and Emile 😊 Thank you for letting us know that we do our job well!

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

June 5, 2022

It was a great program and the customer service was very nice Anna, the best customer service you helped me a lot Thank you Anna, I appreciate your work

9SHO
Saudi Arabia
4 months using the app
BON Loyalty replied June 9, 2022

Dear 9SHO team

Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you 🙌 . We're so glad that you are enjoying your experience with BON till far.

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 11, 2022

Love this app and Daisy was very attentive! Customer service is great and they are there to guide you and help you with whatever you need

baddiepink
United States
4 months using the app
BON Loyalty replied July 11, 2022

Greetings to you baddiepink team,

Thank you for sharing with us this wonderful feedback. Our whole support team, and especially Daisy - is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

October 4, 2022

So far so good, still configuring it but good so far. Like the VIP Tier functionality and overall flexibility

Janet Bell
United Kingdom
4 months using the app
BON Loyalty replied October 4, 2022

Good day to you Janet Bell

Thank you for sharing with us this wonderful feedback. Our production team is grateful for the positive review you left us ^^

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

October 20, 2023

Fast and efficient service. Thanks.

S&G Portail Pro
Canada
3 months using the app
BON Loyalty replied October 23, 2023

Dear S&G Portail Pro,

Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day!

We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears.
Liam
BON team

Edited February 11, 2022

I have tried other rewards apps, but they did not allow me to choose the ways that my customers earned points, so I love that I have the ability to do so with this app because it means I can offer a loyalty program that best suits my business. Customization was very easy. Also, Emile was a great help and very friendly.

Bodyiva LLC
United States
3 months using the app
BON Loyalty replied February 11, 2022

Greetings Bodyiva LLC,

You have our sincerest gratitude for leaving us such a thoughtful review! 🤩 Emile told me it has been a pleasure talking to you and taking care of your site. Our production team is so happy knowing you're enjoying our customization options and user-friendly interface. With your trust in us, we’ll continue to develop and give promptly support 💐🤍

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

March 12, 2023

Great customer service and pretty straight forward to set up! Will report back when we are operational and I have some data on how it functions for our store!

Slow Sundae Society
Australia
3 months using the app
BON Loyalty replied March 12, 2023

Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us.
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

Edited December 13, 2021

Super amazing guys. Excellent support. Outstanding response. Its like a service you dont find. Excellent.

JADE
Pakistan
3 months using the app
BON Loyalty replied December 13, 2021

Hi JADE,

It's such an honor for us to have you as one of our beloved customers:) Thank you for your kind words! Your satisfaction encourages us to keep moving forward and making BON exactly what you need for your business.

If you need our assistance, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.