Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

November 11, 2022

This app allow me to provide with an excellent reward program giving back to my clients for free! Super easy to use, and excellent customer service!

La Foresta Orchids
United States
2 months using the app
BON Loyalty replied November 13, 2022

Hi La Foresta Orchids,

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️ And one more big thanks from our support team :)

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

October 9, 2023

The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level.
It's very comforting to communicate with customer service and solve problems!

Hanna Nikole
Hong Kong SAR
2 months using the app
BON Loyalty replied October 11, 2023

Dear Hong Kong SAR,

We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊

Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you!
Liam
BON team

July 20, 2022

I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)

OPPOSHE
China
2 months using the app
BON Loyalty replied July 21, 2022

Good day to you OPPOSHE,

Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

April 5, 2023

Anna was super helpful and friendly <3 5 stars! Love the ease of use to set up and manage too. Would totally recommend

Shi's Emporium
United Kingdom
2 months using the app
BON Loyalty replied April 6, 2023

We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. 🥰👏

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

April 13, 2023

This is a simple and convenient app, and their customer service is also very friendly to help me solve the problem

openroad4wd.com
United States
2 months using the app
BON Loyalty replied April 13, 2023

Hi openroad4wd.com,

Thanks so much for having time and sharing your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service.

For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.

All the best,
Mia
BON Team.

May 7, 2022

I have tried several apps for reward programs and BON Loyalty has been very easy to set up. The translation function (german onlineshop) is easy to handle and customizable. The widget looks good and the support is great. Normally they don't have support on weekends, but I even got answered my questions on a Saturday (thank you Daisy!). It's still a very new app and I'm excited for future features coming out.
... and it's still for free! :-)

Flizzer.ch Dev.
Switzerland
2 months using the app
BON Loyalty replied May 7, 2022

Hi Flizzer.ch Dev,

Thank you for such kind and warm words for us! We are so happy to learn that you like the translation function (German online shop), the widget looks, and our support as well ❤️

If you need help, we're right here via chat and email at help@bonloyalty.com. Thank you so much!

Cheers,
Mia
BON Team

April 25, 2023

L'application est pratique et permet de faire plusieurs choses différentes.
Le support est réactif et à l'écoute.
Nous ne l'avons pas encore testé en prod afin de savoir si la conversion fonctionne vraiment.

Ducktoon
France
2 months using the app
BON Loyalty replied April 26, 2023

Merci beaucoup pour vos excellents commentaires sur notre application et notre assistance ! Nous ne pourrions être plus heureux de pouvoir vous aider rapidement. Grâce à votre précieux soutien, nous sommes encouragés à travailler plus dur pour améliorer BON.

Si vous avez besoin de notre soutien, nous serons toujours prêts à vous donner un coup de main via notre chat en direct ou help@bonloyalty.com !

Cordialement,
Liam
L'équipe BON.

June 8, 2022

I used this app. It's really cool and easy to use and understand. They have a sweet support @CARA who is nice and more helpful.

Onntyx
United States
About 2 months using the app
BON Loyalty replied June 10, 2022

Hi Onntyx

Your feedback truly lights up our day 😊. Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

August 29, 2022

It is a great App with a nice customer team, especially Emily, who was quick to respond and very friendly. Keep going!

WALAVAPE
New Zealand
About 2 months using the app
BON Loyalty replied September 2, 2022

Good day to you WALAVAPE,

We are so glad that you are happy with BON and our support team❤️ Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better🥰

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

April 1, 2023

Absolutely amazing app to use. Super easy, fun and simple for first timers like me. I was able to set it up and customize it to my liking. And the customer service is insanely amazing, above and beyond to say the least. Cady helped me on several things and helped me achieve them with ease. 100% recommend !!

Tina’s Tumblers Shop
United States
About 2 months using the app
BON Loyalty replied April 2, 2023

Hello,

Thank you so much for your awesome feedback! Cady could not be any happier that we could assist you promptly. Thanks to your precious feedback, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,
Liam
BON Team.