Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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For a free app, you really can't ask any more than this.
Support is also super fast and friendly. Set up my program in no time.
Hi Pawbun,
As BON's mission is to help merchants grow their business, we couldn't be happier when we read your review! We will work tirelessly to improve our app and make it exactly what you need for your business.
We're so glad we've got the chance to support you. Please feel free to contact us via our live chat or email us at help@bonloyalty.com if you need any further assistance.
Cheers,
Mia
BON Team.
Great app, especially for businesses that don't know much about tech.
We wanted to know how the app works and how to start putting it into action. They are always able to answer all of my questions and address my concerns. Genie answered quickly and gave us tips on how to use the app more effectively.
Thank you so much!
Hi Acrysty Co.
Our team, especially Emile, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team 💓
This app is perfect if you need a customer loyalty program for your business on shopify. I had an inquiry and the customer service rep, Cady, was there for me and quickly answered my calling and solved my concern.
Good day to you Bravehardt Brand,
Thank you so much for this amazing review. I'm delighted to hear our app's features and service - by Cady - were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Best customer support ever see! go on!
Now setting up - everything looks great and easy to work with
Greetings, DziBit team,
We are so glad that you are happy with BON and our support team. Thank you so much for leaving this amazing review, it truly motivates us so that we can work tirelessly to improve our app every day.
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.
I totally enjoyed using this app. It felt like Emile and team Bon loyalty Points were on a rescue for me! It was my first time using any loyalty program and the developer & client support made it so easy for me to understand how to make it program functional. By chance Emily could help me out during the weekend when they were supposed to be offline. It truly helped me a lot and no words can actually define this because I was working on a lot of other things and had a lot of pressure! The entire team's patience was a relief for me to be having this app added for the first time. I have had an amazing experience setting it up! Thankyou everyone!! Emile, Daisy & Dean thanks again!
Good day to you Kamakhyaa,
Thank you so much for your thoughtful feedback, it truly made our day🥰 We all understand that customers have a crucial part in our development plan, as our ultimate goal is to make BON exactly what you need for your business. That's a reason why we put customer care as our highest priority, and your satisfaction is very meaningful for us, it encourages us to keep going strong😊 Thank you one more time from the bottom of our hearts, especially for Emile, Daisy, and Dean!
If you need our support, we're always here for rescue via live chat and email at help@bonloyalty.com.
Best regards,
Mia
BON Team.
I just downloaded this App today and still trying to figure it out. So far, Emile from the support team has been really helpful!
Good day to you Bella Tokyo
We are so happy you are enjoying our app and services! Thank you so much for your kind words. Emile said it was nice talking to you and she can't wait for the next conversation with you ✨
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team
Nice customer service! Although they said that don't answer on weekends Cara just replied to my message in 10 sec on weekends! App also works perfect
Good day to you KKANG,
Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Cara, and we'll definitely work harder to provide more features and a satisfactory standard of service to you!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance 💪
All the best,
Mia
BON team.
We have tried so many apps and this one has been really easy to use. The customer support has been very helpful, Cady was very responsive with any issues.
Good day to you, team RaveScoutr!
You made our day with your trust in our app and your awesome review! 🌞Our team, especially Cady are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team 🌸
This app allow me to provide with an excellent reward program giving back to my clients for free! Super easy to use, and excellent customer service!
Hi La Foresta Orchids,
Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️ And one more big thanks from our support team :)
May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level.
It's very comforting to communicate with customer service and solve problems!
Dear Hong Kong SAR,
We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊
Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you!
Liam
BON team