Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

February 3, 2022

I love this app so much already. I am a very annoying customer and want everything a certain way to make my site look good. Sunny has helped me with every question I've had. Even on holiday they respond within minutes. No other app compares. Ash from little loves

Little Loves
Australia
About 2 months using the app
BON Loyalty replied February 3, 2022

Hi Ash

Thank you so much for your lovely feedback 😍. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. Sunny told me that you're so nice and knowledgeable, not annoying as you said 😂. It's a pleasure for us to work with such a great customer like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team

February 7, 2023

I had a great experience with Anna from the customer support. She was extremely helpful in resolving my issue with ads and did so without any charge. Not only was she efficient in her assistance, but she was also incredibly kind and respectful. I was very impressed with Anna's level of customer service and would highly recommend her to others.

GadgetTags
Belgium
About 2 months using the app
BON Loyalty replied February 8, 2023

Good day!
Thank you for sharing this wonderful feedback 🥳 Our whole support team, especially Anna, is so grateful for the positive review you shared. We take customer success seriously, which is why it is ecstatic that our services met your expectations. ❤️
If you need further support, we will always wait for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team

October 21, 2021

Una aplicación perfecta para cualquier tienda, grande o pequeña. Tiene todos lo necesario que se necesita para crear un buen programa de fidelización, El soporte fue muy amable, agradecemos mucho la ayuda, Desde el equipo de marketing de Vasyqo la recomendamos plenamente.

Vasyqo
Spain
About 2 months using the app
BON Loyalty replied October 21, 2021

Hi Vasyqo,

Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features and your recommendations. We hope that BON Loyalty can contribute to your store more and more in the future!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's our pleasure to assist you!

Best regards,
Richard
BON team

December 20, 2021

This App is amazing and unbelievable that it's free. This is better than most paid Apps and the Customisation options are fantastic. Customer service is top notch (Emile handled my queries and she's great). If you want my advice, download this App and don't waste your time or money with the others.

Sea Ninja
New Zealand
About 2 months using the app
BON Loyalty replied December 20, 2021

Hi Sea Ninja,

Happy Monday to you, I hope you have a wonderful week ahead :D We'd like to thank you for your feedback, it means a lot to us! Emile and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^

In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team.

May 29, 2022

Customer support is amazing!! They address my problem very quickly. Thanks for a very helpful assistant, Emile. 5 stars!

YITAMotor
Hong Kong SAR
About 2 months using the app
BON Loyalty replied May 30, 2022

Greetings YITAMotor

Thanks a lot for praising our work! I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! Your review really gives us a huge incentive to make our app to become better for customers like you. 🥰

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

September 6, 2022

So far the best Loyalty app don't search anything else just download it and see all the amazing options it has. Thank you Daisy for you kindly support.

Beyond The Tech
Spain
About 2 months using the app
BON Loyalty replied September 8, 2022

Hello,

We really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

April 1, 2022

This is one of my favorite apps for my shop. The customer service I received from Emile was 5 stars! She was excellent at helping me set up my shop.

Carolina Classic Design
United States
About 2 months using the app
BON Loyalty replied April 2, 2022

Greetings Carolina Classic Design,

Your words are so priceless and our team (and Emile!) is on the ninth cloud because of them! How can we not strive to make everything perfect for you when you are such a wonderful customer of ours? Thank you so much!

If you need our assistance, we're always right here to help via live chat channel and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

December 10, 2021

Wonderful support team and a user-friendly app. It provides all the features I require. I can't wait to see what BON will bring us! :)

Celestial Space
Australia
About 2 months using the app
BON Loyalty replied December 10, 2021

Dear Celestial Space,

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

November 15, 2022

funktioniert wie es soll. Genau das, was ich gesucht habe. Kundenservice ist ebenfalls Top. Schnelle Hilfe bei Fragen

petstylz24
Germany
About 2 months using the app
BON Loyalty replied November 15, 2022

Guten Tag, Team petstylez24,

Vielen Dank für Ihre Bewertung! Wir sind alle so glücklich, dass unsere App und unser Support-Service Sie zufrieden stellen können! Ihr Vertrauen und Ihr wunderbares Feedback haben uns motiviert, die App weiterzuentwickeln und unseren Händlern bessere Dienstleistungen zu bieten! 🥰

Wenn Sie weitere Unterstützung benötigen, warten wir im Live-Chat oder unter help@bonloyalty.com immer auf Sie.

Mit freundlichen Grüßen,
Mia
BON-Team

Edited November 17, 2022

Fabulous tool for boosting sales and attracting new customers. Daisy was soooo helpful in assisting me with all the features!
Would highly recommend to other Shopify users ☻

Bedding Heaven®
United Kingdom
About 2 months using the app
BON Loyalty replied November 20, 2022

Good day Bedding Heaven® ,

You made our day with your trust in our app and your awesome review! Our team and Daisy are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.