Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

August 14, 2022

Anna and Emilie were indeed helpful to me. They answered all my questions and put me through the steps while connecting the app to my Shopify store.

Rhema Maven
Canada
About 1 month using the app
BON Loyalty replied August 17, 2022

Dear Rhema Maven,

Anna and Emilie truly appreciate that we can accompany such a kind-hearted customer like you 🙌 . We're so glad that you are enjoying your experience with BON till far.

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

August 20, 2022

Great App, exactly what I needed!!
Anna was amazing, she helped me to get started very quickly. very happy :)

FemmeFit
Israel
About 1 month using the app
BON Loyalty replied August 22, 2022

Hello FemmeFit,

It was great to hear that you enjoyed BON app ^^. We really appreciate your amazing review and the fact that you had a satisfactory experience with Anna, our support agent.

We appreciate hearing about your experience and your thoughts.

We hope to welcome you back again soon!

Liam
BON team

July 25, 2022

This app has to be my favorite when it comes to rewards & referrals. It's easy to use and support is very helpful. Definitely one of my favorite free apps to use and I will be using it for a long time!

unauthorized apparel
United States
About 1 month using the app
BON Loyalty replied July 26, 2022

Greetings unauthorized apparel's team,

What an amazing review indeed! In BON, we all aim to make our app simple and flexible to meet your needs every day. It was a very enjoyable experience to lead you through onboarding. We are always happy to assist you and it is our pleasure to always make you satisfied with BON.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

August 8, 2022

App is very consumer friendly. UI is simple and easy to understand. Had a wonderful time interacting with support staff. Isaac and Cara were amazing!

Spiritualcancergirlcrystals
United States
About 1 month using the app
BON Loyalty replied August 8, 2022

Good day to you Alexis,

Thanks a ton for writing us this lovely review 😍 Our team, Cara and Issac, are always there for you in case you need any assistance. "UI is simple, Customer Support Team is friendly" - for us, this is the best compliment ever!

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Liam
BON Team.

June 10, 2022

I really like the customization options. The developers and the support team worked with me to make some other changes too. So far, so good!

Fumo
South Africa
About 1 month using the app
BON Loyalty replied June 14, 2022

Happy week to you Fumo team!

Thank YOU so much for taking your time and leaving us such an awesome review! Such kind, and warm words are the best motivation for us 💕
All our teams here always strive to exceed our customers' expectations and make sure that you are satisfied.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

November 29, 2022

I got the app and everything was perfect in minutes... Daisy was amazing and I could not have done it without her.

Jaynor Los Angeles
United States
About 1 month using the app
BON Loyalty replied November 30, 2022

Good day to you Jaynor Los Angeles,

We are all so happy that the support from Daisy can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you! 🙋🏻‍♀️

All the best,
Mia
BON Team.

December 28, 2021

This software is very good. It can realize the functions I need. Customer service Emile's attitude was very good. She was very kind and helped me solve some problems. I thank her very much

aurlar-development
China
About 1 month using the app
BON Loyalty replied December 28, 2021

Good day to you aurlar-development,

We're so glad that you are enjoying your experience with BON. Emile couldn't be happier when she read this! Your precious support motivates us to develop new features and improve our support team to assist you better in your business ^^

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

January 1, 2022

The app itself is very easy to use. I think it's pretty user friendly. I was also surprised at it being free! The support team is great too!

Midnight Motifs
United States
About 1 month using the app
BON Loyalty replied January 3, 2022

Hi Midnight Motifs,

We couldn't be any happier when seeing your feedback. It really brightens up our day. Thank you so much for your love and support, we are so glad that our support team has been able to help you promptly.

If you need our assistance with anything else, we are always here waiting for you via live chat or email help@bonloyalty.com.

Cheers,

Mia
BON Team.

November 5, 2022

The speed of feedback by the customer service team is phenomenal not to mention that all of them are really understanding and helpful.
Bon has all the features that we need as a small startup and we look forward to growing our business with them.

Kgift.shop
Singapore
About 1 month using the app
BON Loyalty replied November 6, 2022

Good day to you Kgift.shop team,

Thank YOU so much for taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us💕

I will make sure to pass your review to our support team, I am sure that they will be happy to read it. And all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied and we are thrilled to know about your positive experience and wonderful journey with us.

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

March 12, 2022

I just used the app, and it's very easy to customize, that's what I really like! Daisy is super welcoming and helped me right away! I recommend.

Jainacollection
France
About 1 month using the app
BON Loyalty replied March 13, 2022

Bonjour Jainacollection 💍

Thank you a lot for entrusting in our app! We're so glad that you find our app convenient for you to customize and are satisfied with our support, especially Daisy.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team.