Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

September 18, 2022

After trying out different Rewards Apps for the last three years of our business, we landed on BON and haven't looked back. The features we get are on par with other very expensive apps up there. Customer support is very fast too and answered all our questions immediately. Would happily recommend and I can't see us changing to an alternative rewards app for a long while.

The Ring Shop
United Kingdom
About 1 month using the app
BON Loyalty replied September 18, 2022

Good day to you!

We, our whole BON team - take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your great feedback!

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

September 5, 2023

Great Customer Service and very versatile application. Lots of options to build a loyalty program.

Artifox Studios
United States
About 1 month using the app
BON Loyalty replied September 18, 2023

We're absolutely thrilled! We recently came across your enchanting 5-star review, and we couldn't wait to express our immense THANK YOU!

Your positive feedback truly warms our hearts. If you ever have more feedback, suggestions, or questions, please don't hesitate to reach out. Your input is invaluable to us, and we're always here to assist.
Liam
BON team

February 14, 2022

To be honest, it is the best application for having a little loyalty reward and referral program for your business. i would highly recommend this. I am happy with my experience.

Rozé
France
About 1 month using the app
BON Loyalty replied February 14, 2022

Good day to you Rozé,

We're super thrilled to read your awesome feedback!! What a blessing for us today 💖 Our support team is so happy to have you here with us and we can't be any happier to have satisfied you with BON!
Thank you a lot for entrusting in our app!

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

October 3, 2022

Love this App ! Daisy has been such a great help for me to get started seamlessly with this App. I am looking forward to what the future holds for this program. ! I definitely recommend it to anyone looking for a loyalty rewards program

SC & Co. Btq
United States
About 1 month using the app
BON Loyalty replied October 4, 2022

Greetings SC & Co. Btq

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy, and our whole Support team were really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

January 5, 2023

Great app, was really easy to set up our loyalty program. Anna from support was really helpful in answering my questions

Card Board Gaming
Canada
About 1 month using the app
BON Loyalty replied January 6, 2023

Greetings Card Board Gaming,

We are so glad that our support team, especially Anna have been able to support you promptly! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍

May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team

April 7, 2022

This app works great so far. There’s been a few hiccups and requests along the way, but their customer service is outstanding and the developers are so helpful and kind. Would highly recommend this app to anyone!

Farmstead Apothecary
United States
About 1 month using the app
BON Loyalty replied April 7, 2022

Happy Friday Farmstead Apothecary 🥰

We are delighted that you have shared your feedback about our services! Your satisfaction is our incentive to make BON to become better.

It's always our pleasure to support. If you have any questions, just leave us a message or email us at help@bonloyalty.com.

All the best,
Mia
BON Team

November 1, 2023

I am happy with the fast and kind response. Love the idea of the app.

Johalee
South Korea
About 1 month using the app
BON Loyalty replied November 3, 2023

Hi Johalee,

Thank you for a lovely review!💕 Here at BON, we strive to actually bring value and enhance the shopping experience for customers.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Mia
BON Team

October 11, 2023

BON Loyalty Rewards is user friendly and a great app! The customer service is outstanding. Highly recommend!!

mydecorden.com.au
Australia
About 1 month using the app
BON Loyalty replied October 23, 2023

Thanks a ton for writing us this lovely review! 😍

Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Mia

April 27, 2022

This app is very user friendly. Daisy was very helpful with any questions I had! I would recommend this app for any business using or wanting to use a referral/rewards system.

The Laughing Dove Children's Boutique
United States
About 1 month using the app
BON Loyalty replied April 28, 2022

Hi The Laughing Dove Children's Boutique

On behalf of all members of BON team, I'd like to thank you for such kind and warm words addressed to us 😋. Daisy are jumping of happiness hearing that they could impress you with service. User-friendly is what we're aiming at when developing BON and we're glad that it could meet your expectation.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.

Cheers,
Mia
BON Team.

October 25, 2022

Easy to use, easy deployment, intuitive front-end interface and fully custimizable!! Plus, one of the best and fastest customer care ever experienced!

Rudy Profumi
Italy
About 1 month using the app
BON Loyalty replied October 25, 2022

Dear Rudy Profumi

We are very very glad to know that you enjoy our app and Customer Support service! We are striving every day to optimize all features in-app and provide a fast-useful-conscientious Support Service. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Liam
BON Team.