Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

October 11, 2022

BON is the best rewards app I've come across. It was so easy to set up and also has awesome features. Thanks to Cady for all the help with getting started. Highly recommend

4Play Essentials
South Africa
About 2 months using the app
BON Loyalty replied October 12, 2022

Hello 4Play Essentials,

Cadu and our Support team are so grateful for your review. Thanks for sharing your rating with us and the community. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Liam
BON Team.

May 16, 2023

Very easy to use loyalty rewards app. It's highly customizable and the support team is available to help if needed. Very fast response as well...! Anna was very helpful!

Sun Ten
United States
About 2 months using the app
BON Loyalty replied May 18, 2023

Thank you so much, you truly brighten up our day! The whole team Support team is really excited to read your awesome review :)

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com. We always appreciate you!

Cheers,
Mia
BON Team.

February 3, 2022

After reading ALL of these amazing reviews I just had to install this app and boy was everyone right! The install and set-up took me all of about 1.5 minutes - seriously! I wanted to remove the app branding and reached out to support. Daisy (my new best friend!) got back to me immediately and again - in just minutes she took care of it. Daisy also (& this blew me away) sent me a screenshot of the live app in MY STORE and made a recommendation which I heeded immediately. I can't praise the beauty of this FREE (how?!) app and the customer service behind it. BRAVO!

Something To Wear
United States
About 2 months using the app
BON Loyalty replied February 4, 2022

Dear Something To Wear,

Reading your wonderful feedback really makes us swell with pride! As a user-friendly app and prompt customer service are two of our highest priorities, it's such a great feeling knowing that you have enjoyed your experience with our app and service. This means we're still on the right track😊 Not just only Daisy, our whole team will be more than happy to be your new best friends too!

We're always here at live chat and email help@bonloyalty.com, so don't hesitate to contact us!

Cheers,
Mia
BON Team.

June 15, 2022

It meets my daily needs and the customer service is very helpful and solves my problems, hope it can do better

busybudy
Hong Kong SAR
About 1 month using the app
BON Loyalty replied June 15, 2022

Greetings to you, The Busybudy team,

BON developers would like to send a big THANK YOU for your taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕

We are here always striving to exceed our customers' expectations and make sure that you are satisfied!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

August 14, 2022

Anna and Emilie were indeed helpful to me. They answered all my questions and put me through the steps while connecting the app to my Shopify store.

Rhema Maven
Canada
About 1 month using the app
BON Loyalty replied August 17, 2022

Dear Rhema Maven,

Anna and Emilie truly appreciate that we can accompany such a kind-hearted customer like you 🙌 . We're so glad that you are enjoying your experience with BON till far.

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

August 20, 2022

Great App, exactly what I needed!!
Anna was amazing, she helped me to get started very quickly. very happy :)

FemmeFit
Israel
About 1 month using the app
BON Loyalty replied August 22, 2022

Hello FemmeFit,

It was great to hear that you enjoyed BON app ^^. We really appreciate your amazing review and the fact that you had a satisfactory experience with Anna, our support agent.

We appreciate hearing about your experience and your thoughts.

We hope to welcome you back again soon!

Liam
BON team

July 25, 2022

This app has to be my favorite when it comes to rewards & referrals. It's easy to use and support is very helpful. Definitely one of my favorite free apps to use and I will be using it for a long time!

unauthorized apparel
United States
About 1 month using the app
BON Loyalty replied July 26, 2022

Greetings unauthorized apparel's team,

What an amazing review indeed! In BON, we all aim to make our app simple and flexible to meet your needs every day. It was a very enjoyable experience to lead you through onboarding. We are always happy to assist you and it is our pleasure to always make you satisfied with BON.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

August 8, 2022

App is very consumer friendly. UI is simple and easy to understand. Had a wonderful time interacting with support staff. Isaac and Cara were amazing!

Spiritualcancergirlcrystals
United States
About 1 month using the app
BON Loyalty replied August 8, 2022

Good day to you Alexis,

Thanks a ton for writing us this lovely review 😍 Our team, Cara and Issac, are always there for you in case you need any assistance. "UI is simple, Customer Support Team is friendly" - for us, this is the best compliment ever!

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Liam
BON Team.

June 10, 2022

I really like the customization options. The developers and the support team worked with me to make some other changes too. So far, so good!

Fumo
South Africa
About 1 month using the app
BON Loyalty replied June 14, 2022

Happy week to you Fumo team!

Thank YOU so much for taking your time and leaving us such an awesome review! Such kind, and warm words are the best motivation for us 💕
All our teams here always strive to exceed our customers' expectations and make sure that you are satisfied.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

November 29, 2022

I got the app and everything was perfect in minutes... Daisy was amazing and I could not have done it without her.

Jaynor Los Angeles
United States
About 1 month using the app
BON Loyalty replied November 30, 2022

Good day to you Jaynor Los Angeles,

We are all so happy that the support from Daisy can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you! 🙋🏻‍♀️

All the best,
Mia
BON Team.