Reviews (1,753)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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This software is very good. It can realize the functions I need. Customer service Emile's attitude was very good. She was very kind and helped me solve some problems. I thank her very much
Good day to you aurlar-development,
We're so glad that you are enjoying your experience with BON. Emile couldn't be happier when she read this! Your precious support motivates us to develop new features and improve our support team to assist you better in your business ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
The app itself is very easy to use. I think it's pretty user friendly. I was also surprised at it being free! The support team is great too!
Hi Midnight Motifs,
We couldn't be any happier when seeing your feedback. It really brightens up our day. Thank you so much for your love and support, we are so glad that our support team has been able to help you promptly.
If you need our assistance with anything else, we are always here waiting for you via live chat or email help@bonloyalty.com.
Cheers,
Mia
BON Team.
The speed of feedback by the customer service team is phenomenal not to mention that all of them are really understanding and helpful.
Bon has all the features that we need as a small startup and we look forward to growing our business with them.
Good day to you Kgift.shop team,
Thank YOU so much for taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us💕
I will make sure to pass your review to our support team, I am sure that they will be happy to read it. And all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied and we are thrilled to know about your positive experience and wonderful journey with us.
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
I just used the app, and it's very easy to customize, that's what I really like! Daisy is super welcoming and helped me right away! I recommend.
Bonjour Jainacollection 💍
Thank you a lot for entrusting in our app! We're so glad that you find our app convenient for you to customize and are satisfied with our support, especially Daisy.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team.
very good app with really good features. The free version comes with allot of cool stuff were other similar apps charge a ridiculous fee upfront. As far as there customer service goes I was able to speak to Cady she responded fast was kind and answered the questions I had.
Thank you so so much!
We are so glad that our support team, especially Cady, has been able to support you promptly! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more ^^
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team
I had an amazing experience today. I signed up with BON Loyalty and Anna assisted me through some questions I had. Anna was very kind, knowledgeable, and responsive. Best customer service I've had in a while, so I definitely appreciate the 5 Star Customer Service. I look forward to seeing what BON can do for my small business! Thanks!
Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Warmest regards,
Mia
BON team
AWESOME APP SO FAR,ANNA WAS VERY ATTENTITIVE TO MY INQUIRIES AN OFFERED PRIZED GIFTS AN MUCH NEEDED INSIGHTS.I HIGHLY RECOMMEND BON.
Sending hugs to you guys, CONCEPT TEES,
Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed the support from Anna. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution.
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
The BON team was very supportive and patiently answered my questions! The app itself was useful and did what we needed. Highly recommend this app!
Taking the time to leave such a great review about our app and Support service, has really made our day 💕🙆! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Loyalty program.
If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
Liam
BON Team.
LOVE THIS APP!!!! I instantly had a small issue with the icon size and chatted w/Carla and was helped also by the tech and it was fun just chatting w/Carla while waiting for the fix. I 100% refer this app/company to all businesses. They are awesome people, professional and they replied to my needs on there away time. Give them a chance if you don't want to deal with any BS from other rewards programs out there. They fixed the issue and I am very satisfied.
Hi Shop On In Admin,
Thank you so much for giving us a chance to support you! My colleague Carla and our team are so happy to have you with us. Don't hesitate to chat with us if you need any further support.
Have a nice day!
Mia
I originally had another app monitoring my rewards for my customers as I went with the "most reviews" and high star rating; however, I kept searching because I found that rewards program kinda limiting me to what I wanted to do for my customers and I ended up finding this one, and I am making the switch over! The customer support is TOP KNOTCH. I have been on with them the past 2 nights for a good couple hours getting them help me switch over and to be honest, they are doing all the work for me. Emile was my support person and she was great at keeping me updated and communicating with me. What needs to be done on their end, how long etc. She also was very clear on what I needed to do and how to go about doing it. I was very nervous to make the switch but extremely happy I did! If you are looking for a more personalized approach to being able to reward your customers and MORE OPTIONS, this app is definitely a must. I technically didn't have to be on for hours talking to support but I was enjoying learning more about it and really covering my basis. It's super user friendly and easy to follow and understand. Sometimes the smaller ones are the goodies ;) get on it earlier than later in my opinion. Cheers and we are all in this together shopifiers ;)
Sending hugs to you, Discovery Headbands team,
You only know how reviews are important, when customers tell you they made their decision to go with your app - with such thoughtful and detailed one! At this point, we are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊
Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced from Emile. She and our team always goes above and beyond to perform great and fast service. We always try to reach out to our customers, offering our help with integrations or any other requests, and we somehow find it so heart-warming that you were amazed by this. Thank you for letting us know that we do our job well!
Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
Yours sincerely,
Mia
BON Team