Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

September 8, 2022

Customer service was very helpful with helping me get my app set up on my website. The app looks great and is working well with my customers!

Wayfarer's Wicks
United States
About 1 month using the app
BON Loyalty replied September 8, 2022

Hello Wayfarer's Wicks,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

April 28, 2023

You need to try this, really loved the costumer support Genie was very kind and helpful , Highly recommended

bletey
Finland
About 1 month using the app
BON Loyalty replied May 3, 2023

Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and is a source of motivation to try harder and make your experience with us even better 🤗.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team

January 30, 2022

Amazing app,wonderfull Customer support i truely love this app and the customer support they are providing

Valite4U
United Kingdom
About 1 month using the app
BON Loyalty replied January 30, 2022

Good day to you Valite4U,

Thank you so much for your awesome review :D I'm glad that our support team, and especially Emile, has been able to help you promptly! She was so happy reading this. And she told me to say thank you again for your wonderful gift as well!
With your trust and support, we would work harder and harder to develop features and improve our support team to assist you in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

April 20, 2023

Very fast customer support, understood my problems and fixed them immediately.
very happy with their service!
Thank you Anna!

Ranaia
Canada
About 1 month using the app
BON Loyalty replied April 22, 2023

Thank you for a lovely review!💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers.
Our Support team will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

March 11, 2022

Dean helps a lot. It is a great experience. I hope there will be more useful function in the further. Thank you.

Glassbelly Tea Lab
Hong Kong SAR
About 1 month using the app
BON Loyalty replied March 11, 2022

Good day, Glassbelly Tea Lab team

We're glad that we can accompany such a kind-hearted and lovely customer like you! Dean told me that you've shared with us so much helpful insight for the coming VIP Tiers feature. Special thanks for that 💗 We'll try our best to develop more features to meet your needs better.

May you have any questions, please contact us via our live chat or email us at help@bonloyalty.com.

Cheers,
Mia
BON Team.

February 11, 2022

I love this app!!! Really impressive solution that has impressed me from the get go. The customer support is really outstanding - and this is so important when you are trying to implement a successful loyalty program. Every single person I have interacted with since implementing has been super helpful, courteous, professional. The app does exactly what it says on the tin and no request to support team is too much - they will go out of their way to help however they can. The app itself is easy to use and works smoothly.

eQuestri Online Tack Shop
United Arab Emirates
About 1 month using the app
BON Loyalty replied February 11, 2022

Dear eQuestri Online Tack Shop,

Thanks a lot for praising our work! Our whole team is on cloud nine knowing that they could impress you with service ❤️ We are so happy to have you with us, and you're the greatest motivation for BON team to provide excellent service and develop more options. Being able to assist you along the way is the highest prize for us!!

May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you ^^

Best regards,
Mia
BON Team.

May 7, 2022

Such a great app! It's still very new, but it works absolutely fine! It's very easy to use and the support team is super helpful. Totally recommendable!

Flizzer
Switzerland
About 1 month using the app
BON Loyalty replied May 9, 2022

Hi Flizzer

You made our day with your awesome review 😊! With your trust and support, we will certainly work harder to improve our app in the future.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

October 26, 2022

I have been testing this app in my store as a rewards program and so far am loving it. Cady and the rest of the team have been amazing and very responsive in helping me with any questions.

Luexco
United States
About 1 month using the app
BON Loyalty replied October 26, 2022

Dear Luexco

Thanks a lot for sharing your warm compliment about our product and Cady's support!!! Your feedback helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

June 24, 2022

This has to be one of the best reward apps I have used. This app has a lot of customization options way more than any other app. I highly recommend this app for any store that wants a reward system. Would also like to thank Daisy from support she was very help, kind, and polite made the whole process fast and easy.

Petazi Pet Supplies
United States
About 1 month using the app
BON Loyalty replied June 26, 2022

Hi Petazi Pet Supplies,

We and Daisy are thanking you from the core of our hearts for choosing Bon and sharing your amazing feedback 🙏🏻🥰Always be sure that your presence and appreciation make our job so enjoyable.
More importantly, knowing that the support from Daisy — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our whole team.

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

July 28, 2022

This app is really amazing. Daisy always helps so quickly and they have been very accommodating to assist in any issues I needed resolving. The app looks and works beautifully.

Hello Pink LLC
United States
About 1 month using the app
BON Loyalty replied July 28, 2022

Dear Hello Pink LLC,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy was really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

All the best,
Mia
BON Team.