Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

October 12, 2022

It's been fantastic using BON so far! Such an easy app to use and the support is super friendly and helpful :D Thanks to Emile I was able to quickly get set up and use BON and we can't wait for your customers to start enjoying the features it holds!

AlwaysMintTCG
Canada
27 days using the app
BON Loyalty replied October 17, 2022

Dear AlwaysMintTCG

Thank you for your great review❤️ At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Emile to give her the recognition that she deserves. She would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team.

July 7, 2023

I'm starting to use this loyalty app, after researching many others, and so far it's working out very nicely. Also, support from Daisy is amazing - I had some questions after installation and she was super quick and helpful in answering them. Highly recommend!

Axis Tango
United States
27 days using the app
BON Loyalty replied July 11, 2023

Good day Axis Tango,

We are all so happy that the support from Daisy can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or email to help@bonloyalty.com. We are always ready to support you! 🙋🏻‍♀️

All the best,
Mia
BON Team.

March 8, 2022

BON Loyalty is taking over the Royalty Program space on Shopify. While they are still working on implementing new features, they are actively listening to their customers to better understand what other programs are missing and how to provide that for their customer. From the moment you install this app the customer service team, specifically Daisy, will go above and beyond to help you modify the widget and provide helpful information and suggestions. Daisy has been so kind and fast to respond to questions as well as catering to requests that have not been asked before. Emile does a great job following up and providing updates, and the developer team has taken the time to make sure things are working to my standards. Plus, did I mention this is currently free? They are working so hard and providing an incredible app for FREE! Although, even once it becomes a paid app I will happily subscribe as I believe BON Loyalty will become the #1 Rewards Program on Shopify this year.

KSRESIN
United States
27 days using the app
BON Loyalty replied March 8, 2022

Greetings KSRESIN team 💙

Thanks a lot for your thoughtful review on us! Daisy, Emile, and all of BON team are so glad that we could impress you with our service 😊 To be honest, you're such a knowledgeable customer we have ever had. We appreciate you taking the time to try us and give us a lot of helpful feedback. Your suggestions could help us so much in improving BON better every day.

If you have any requests, please contact our team via live chat or email us at help@bonloyalty.com.

Best regards,
Mia
BON Team.

June 20, 2023

Virkelig en fed app, der bare virker. har prøvet flere forskellige apps med loyalty programmer, dette kan individualiseres til sprog så den virker allermest troværdig. Super support, meget hurtige svar og altid positiv til at hjælpe

Dsignhouse
Denmark
27 days using the app
BON Loyalty replied June 20, 2023

Vi er så glade for at høre, at du havde en positiv oplevelse med vores assistance. Vores team er dedikeret til at give den bedst mulige oplevelse til vores kunder, og din anmeldelse tjener som en stor motivation for os til at fortsætte med at levere enestående service.
Hvis du har yderligere spørgsmål eller bekymringer, så tøv ikke med at kontakte os!
Liam
BON team

February 28, 2022

I have been using this app for a while and it is perfect. The interface and handling is easy. Not to mention the responsive and attentive customer support. Thanks again to the developers, Daisy and of course the whole team.

Distrib°Savon
France
27 days using the app
BON Loyalty replied February 28, 2022

Good day to you Distrib°Savon,

No words can describe how happy we are reading your awesome feedback:D We're so glad that you enjoy your experience with our app and service (especially Daisy). User-friendly interface and prompt support service are 2 of our main focuses while developing BON, thanks to your feedback, we know that we are still on the right track!

If you encounter any difficulties, feel free to contact us via live chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy :)

Best regards,
Mia
BON Team.

December 8, 2021

Super application qui dépasse largement les applications payantes, sav très réactif et très sympa !

Lune®
France
26 days using the app
BON Loyalty replied December 8, 2021

Bonne journée Lune®,

Notre équipe est ravie de lire vos excellents commentaires. C'est tellement génial de vous avoir avec nous et nous ne pouvons pas être plus heureux de vous avoir satisfait avec BON !

Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!

À votre santé,
Mia
L'équipe BON.

November 21, 2022

AWESOME APP. ID RECOMMEND THIS TO ANYONE RUNNIING AN ONLINE BUSINNESS. BON HAS GREAT CUSTOMER SERVICE AND HAS HELPED WHEN I HAD A PROBLEM.

wildbull.co
United States
26 days using the app
BON Loyalty replied November 23, 2022

Dear wildbull.co,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! Our whole team has read this review and they're all so excited!! We truly appreciate your review, and we will try our best to improve our support every time you reach out to us 🙏🙏

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 🌸

March 21, 2022

j'utilise cette application pour mettre en place un programme de fidélité pour nos clients sur notre site. Je la recommande à tout le monde.

Sobella Paris
France
26 days using the app
BON Loyalty replied March 21, 2022

Bonjour Sobella Paris,

Merci beaucoup d'avoir partagé votre expérience avec tout le monde, et pour vos commentaires élogieux et constructifs ! Cela aidera certainement d'autres marchands car cela nous a déjà aidés avec une grande poussée et une source de motivation pour continuer à avancer :)

Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com.

Cordialement,
Mia
L'équipe BON.

March 12, 2022

This app works great. The app customization is vey in-depth, and the customer service is excellent!

Maple Fluff Company
Canada
26 days using the app
BON Loyalty replied March 13, 2022

Greetings Maple Fluff Company

Thank you for your lovely words on us! It's great to hear you like our customization. We all put an effort to improve it with some interesting features that would be really helpful for your business.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. Wishing you a fantastic week ahead 🙌.

Best regards,
Mia
BON Team.

October 2, 2023

Haven't had a chance to measure results yet, but as a loyalty app, it seems to have the right amount of features for the right price points as opposed to others. Their customer support is very helpful and friendly. Anna was very welcoming and kind and she fulfilled my customization request immediately.

Marco P. Selfcare
Austria
26 days using the app
BON Loyalty replied October 9, 2023

Dear Marco P. Selfcare team,

Thanks a million for taking the time to share your thoughts. We're thrilled that you're happy with our service. Please don't hesitate to reach out if you need anything else in the future.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team