Reviews (1,753)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
Refine
-
By rating
so far so good, I really like the app it's perfect for giving back to my amazing customers. When you need help with set-up they're on it and super helpful. their customer service is fantastic! I appreciate that!
Dear Kinley Jean Jewelry,
No words can express how happy we are reading this wonderful feedback of yours❤️ We take pride in our customer support service, and knowing that my colleagues can be able to assist you promptly makes me feel really joyful! Thank you so so much!
Whenever you need, we are always more than ready to assist you via live chat and email at help@bonloyalty.com.
Best regards,
Mia
BON Team.
Super easy to set up and Tracy has been very helpful. Only wish it was available on Shopify POS, but for now I will be able to adjust the points manually, if checking out in person.
Greetings Treasurebox Toys
Thank you for your 5-star review 🌟 Tracy is very happy to see customers being satisfied with her effort. POS is in the progress and will be released soon! Stay tuned!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Cette application est facile à utiliser, vraiment user-friendly autant pour le client que pour l'équipe de travail qui la gère. On a un excellent service et des réponses toujours très rapides. Emile est une perle et parle aussi bien l'anglais que le français, ce qui m'a beaucoup étonnée car le service est habituellement en anglais seulement. J'ai hate de voir les nouvelles features apparaître au fil du temps !
Bonne journée Les Confiseries Lili
Permettez-moi, au nom de tous les membres de notre sympathique équipe, de vous remercier pour les mots si gentils et chaleureux qui nous sont adressés, en particulier à Emile🥰. Nous apprécions vraiment de pouvoir accompagner un client aussi gentil et adorable que vous! Votre précieux soutien nous a motivés à continuer à développer l'application et à fournir de meilleurs services à nos précieux clients.
Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com.
Acclamations,
Mia
L'équipe BON.
BON loyalty app is very compact and well thought out. I also had a very pleasurable experience with my customer support Cara as my problems were solved fast and without any need for me to input something. Everything was completed for me! Excellent customer support.
Dear The Football Crew,
We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
This app is unique, and has changed my website! So many customers love the rewards system, and use it often. I would also like to say that the customer support is very helpful, they spent hours helping me with question after question, and they helped perfect it the way I wanted and needed it to be. Thanks!
Greetings OneManDyal team,
We are so glad that our support team has been able to support you promptly and share useful info with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team 🌸
Hassle-free, easy to set up, very helpful support team.
Emile helped in setting up and was very supportive.
Dear The Celestial Apparel,
Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. I'd like to send you one more big thanks directly from Emile ❤️
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.
All the best,
Mia
BON Team.
Was looking for an app to reward loyal customers. This app has exactly what our store was looking for with the potential to offer more, it also looks great on the site. On the support side we dealt with Anna and she was extremely helpful, and kind.
Dear Jewelbilesque,
Hope you're having a Happy Week, as you've made ours so much better 😊 Our whole team and Anna would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Liam
BON Team
The app is something you need to have! Customer loyalty is important that is why I love the app. The support is also responsive.
Good day to you Gandara Naturals,
It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Anna was extremely helpful and kind with her advice on modifying my rewards widget. Thank you! The app itself was real easy itself to install and get running. Everything is laid out well and it was easy to find where I needed to go to customize it for my needs. It only took me 30 minutes or so to get my widget up and running on my site with no coding required. So far great service and great app.
Dear Cozy Manga,
We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I love this app so much already. I am a very annoying customer and want everything a certain way to make my site look good. Sunny has helped me with every question I've had. Even on holiday they respond within minutes. No other app compares. Ash from little loves
Hi Ash
Thank you so much for your lovely feedback 😍. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. Sunny told me that you're so nice and knowledgeable, not annoying as you said 😂. It's a pleasure for us to work with such a great customer like you!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team