Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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The app is a very good option to give more exposure to the website. Customer service is very good and they help you solve any problem or doubt you have. This app is what I needed to give my customers a better option to purchase more of my products. If you are not very technological, it is a very easy application to use.
Dear Blooming Love Store
We are just back to work and your amazing feedback truly lights up our day 🥰 Thank you for taking the time to write us such an awesome review! Easy-to-use app is what we're focusing on and your reviews let us know that we're on the right way.
Should you need our support, please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Best regards,
Mia
BON Team.
Emile and Anna were very helpful in responding to my enquires. Support has been great so far! Very fast responses
Dear littosnz,
It is not only Emile, Anna, but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us!
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
Amazing App, easy to use, intuitive. The Customer Support is fantastic, I spoke to Anna and she was very helpful. It's a must have!
Hello ☺️
You made our day with your trust in our app and your awesome review! Anna and our team are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team
I was a person who used a different reward app for my other site. When I came across 'BON' Loyalty Rewards & Referral app, that shocked me pretty much. It's because the functionality was perfect, even free. Anyone who wants to adopt reward program on your website, please do NOT hesitate to use this app for your task. I'm 100% sure you won't regret your choice. Especially, agent Anna will lead you to the end kindly and quickly. She's informative and nice to set up the app for you. I want to say thank her here again. Thank you, Anna.
Greetings BYouClub Beauty team,
Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of the values.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
I love this app. It is simple to use, and they have excellent customer service. Sunny was amazing. Sunny helped me get everything up and running very smoothly. She even had terrific suggestions for me and my business to gain more from the referral and rewards app. I was very impressed with how much she cared about me and my business. I would highly recommend this app for anyone who wants a referral and rewards system for your store. If I could give more than 5 stars, I would. I also think that Sunny deserves a raise. :)
Hi Chele's Creations
Sunny was so excited reading your kind words. Thank you for taking the time to write us such a wonderful review. It’s so pleasing to see how happy you are about the customer service you’ve experienced. We will work tirelessly to improve our app to better suit your needs.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team
Wonderful app, super easy to use! its attractive to draw in attention and the customer service is amazing. I reached out and Anna went above and beyond my expectations. I would recommend using them for your reward needs!
Greetings to you, The Lakeside Boutique team,
First of all, our team would like to send a big THANK YOU for taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕
We will make sure to pass your review to Anna, she would be so happy to read it. Not only Alex, but all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Great product and great customer service. They've helped throughout the whole process and questions of issues have been addressed instantly. Highly recommend this app and team!
Dear Fling Cocktails,
We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.
If you have any further questions, please feel free to leave us a message via live chat or an email at help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
I would rate this app 10/5 to be honest. I really loved the customizability and the support rendered by Anna. I highly recommend store owners to use this app over other available options.
Dear DeLinkd
Our whole team can’t thank you enough for the kind words about BON and our services. Your review means a lot to us, especially Anna - and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
All the best,
Mia
BON Team.
En Français : À la suite du téléchargement de l'application, nous avons rencontrés quelques difficultés concernant certaines fonctionnalités, cependant après avoir pris contact avec la superbe équipe de BON, qui est très sympathique et très réactive, nous avons pu résoudre ensemble nos problèmes. Je tiens à souligner cette aspect important du professionnalisme de l'équipe BON, Daisy et Cara qui sont mes interlocutrices, sont très soucieuses de la satisfactions clients et sont absolument charmantes et attentives. J'encourage bien évidemment l'équipe BON à continuer dans ce sens, et J'encourage toutes e-boutiques qui souhaitent se démarquer dans leurs stratégies marketing d'essayer cette magnifique application. Merci à vous et salutations de France. In English: After downloading the application, we encountered some difficulties regarding certain functionalities, however after contacting the superb team of BON, who are very friendly and very responsive, we were able to solve our problems together. I would like to emphasize this important aspect of the professionalism of the BON team, Daisy and Cara who are my interlocutors, are very concerned about customer satisfaction and are absolutely charming and attentive. I obviously encourage the BON team to continue in this direction, and I encourage all e-shops that wish to stand out in their marketing strategies to try this magnificent application. Thank you and greetings from France.
Bonjour REBELS,
Daisy, Cara et toute notre équipe sont extrêmement ravies d'apprendre que nous pourrions vous impressionner avec notre soutien. Merci beaucoup pour votre incroyable compliment. J'apprécie vraiment que vous preniez le temps de partager votre expérience avec nous! Nous sommes chanceux d'avoir un client comme vous car vous êtes notre motivation pour que BON devienne meilleur. C'est tellement agréable de savoir que vous êtes satisfait du service client dont vous avez fait l'expérience. Merci de nous faire savoir que nous faisons bien notre travail! Nous ferons de notre mieux pour vous aider chaque fois que vous aurez besoin de nous.
Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!
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Hi REBELS,
Daisy, Cara and our whole team are extremely ecstatic to hear that we could impress you with our support. Thank you so much for your amazing compliment. I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON to become better. It’s so delightful to know you are happy with the customer service you’ve experienced. Thank you for letting us know that we do our job well! We'll try our best to support you whenever you need us.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON Team.
very nice app. free and completely useful. no IT skill is needed. Joy - the customer service is being nice and quickly responding. Thanks a lot
Happy Monday 港Markets
We are so glad that our team has been able to support you promptly😊. We're focusing on UI and UX of the app so that our beloved customers will have a satisfying experience using BON.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.