Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

November 12, 2022

wonderful I love it made my business must easier and customer engagement is lovely would recommend to everybody.

sashentialskincare
Jamaica
8 days using the app
BON Loyalty replied November 13, 2022

Hello sashentialskincare,

We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your opinion!

Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Yours sincerely,
Mia
BON Team

September 12, 2022

Anna and Cara went above and beyond to help me get the app set up and my old data imported. Even though it is 4am their time, they were extremely efficient in helping answer my questions!

Adults Skate Too LLC
United States
8 days using the app
BON Loyalty replied September 13, 2022

Good day to you Adults Skate Too LLC,

We are so glad and happy for your valuable feedback, it just melts our hearts in BON. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍

Thanks one more time from the whole BON team! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

October 2, 2022

Great support and help with setting up. Easy to use and questions answered quickly and efficiently. Thank you Anna

Keto The Aussie Way
Australia
8 days using the app
BON Loyalty replied October 4, 2022

Dear Keto The Aussie Way

We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Liam
BON Team.

Edited July 25, 2022

Thank you so much Anna for support me setting up unlock all the program Point. I recommend try this app easy setting up, fast support service.

Beyond Beauty Page
United States
8 days using the app
BON Loyalty replied July 23, 2022

Good day to you Beyond Beauty Page,

The whole BON team is incredibly thankful for the kind compliment you shared today. We are delighted to know that you enjoyed talking with Anna!

We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.

Cheers,
Mia
BON Team.

July 1, 2022

Great app! 10/10 would recommend to all businesses large & small. Had amazing help from daisy & she was excellent. Very fast responses & fixed issue immediately.

Mukin Skin
Australia
8 days using the app
BON Loyalty replied July 4, 2022

Hi Mukin Skin,

You have our sincerest gratitude for leaving us an amazing review. Daisy shared with us that it has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

January 11, 2023

This app is small but mighty!!! It is very customizable and has lots of features!! I really have enjoyed this so far. I had some ideas, questions, and comments and support has been absolutely amazing!! Cara was so patient, a great listener, and very detailed in her responses. This has been an amazing experiance using this app. I look forward to continue to use BON and highly recommend to anyone looking for a rewards program for their website.

Vivid Grace Boutique
United States
8 days using the app
BON Loyalty replied January 11, 2023

Hello there,
We’re very glad to hear that you enjoy our small app and the 24/7 Support service. Providing an excellent app service is always our top priority. Cara and all our team will work harder to bring you the best customer experience! 🫶
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

June 3, 2022

Before trying BON I tried many other reward apps, but this one is the best! Very easy and quick to setup, you can adjust everything to your brand. If you need help, the support & customer service, particularly Joy, is really fast to answer and so kind. I already have some customers who signed up and they are happy as well. Thank you so much

NatuKari
Canada
7 days using the app
BON Loyalty replied June 9, 2022

Hi NatuKari

Thank you very much for such great feedback on our support and on BON. We do our best to make the setup process easy and quick. I'm glad that our effort is recognized by you 😍

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

October 16, 2023

アプリ導入までに、たくさんの質問に対して親切にサポートしてくださいました。
使用感はこれからですが、安心できるアプリです。

Genrêver
Japan
About 8 hours using the app
BON Loyalty replied October 23, 2023

Dear Genrêver,

ごめんなさい、テキストのコピーをサポートしていませんが、こちらに感謝の言葉を記載しました。

Thank you once again for choosing us and for taking the time to share your positive experience. We truly appreciate it!

Liam
BON team

October 8, 2022

Love it :) started using shopify and one of the best apps so far. Can really recommend since its for free

beanzters
Switzerland
7 days using the app
BON Loyalty replied October 9, 2022

Hello,

Thank you for taking the time to share this positive rating. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 24, 2021

il a l'air bien, je vais essayer sur mon site pour voir ce que ca donne, j'espère fidéliser mes clients et avoir d'autre nouveaux clients.
j'aime bien cette application que j'ai trouver sur shopify.

dattmine
France
7 days using the app
BON Loyalty replied November 24, 2021

Bonne journée dattmine,

Notre équipe est ravie de lire vos excellents commentaires. C'est tellement génial de vous avoir avec nous et nous ne pouvons pas être plus heureux de vous avoir satisfait avec BON !

Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!

Meilleures salutations,
Mia
L'équipe BON