Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.
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great service and so far so good, the app is easy to operate and run smooth, i am so happy that i found it.
Happy Thursday Sticker Pug
It's so great to have you with us and we can't be any happier to have satisfied you with BON 🙌 Thank you a lot for entrusting in our app!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Cheers,
Mia
BON Team.
Love this app, downloaded it and it's super easy to use and very user-friendly. The customer support team is very helpful and wonderful as well, shout out to Emile who's just lovely. They have options to both provide points and coupons for the program which I think is important as I was mainly looking for an app that can give coupons besides points.
Dear Moveletix team
Emile and our team truly appreciate that we can have such a lovely customer like you :) Easy to use and various customization options are always our goals when developing the app, and we can't be happier when we know you like them! Also, your activewear looks sooo cool!! I can't wait to see you launch the store 😍
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Great app and customer service is awesome. I appreciate the prompt responses when I have questions. Thanks
Dear Pleasures By KMarie,
Thank you so much for having the time to leave us such a lovely review! It’s extremely joyful to hear your kind words of appreciation for our hard-working teammates. We'll continue working hard every day to give you the best experience while staying with us^^
In case you need our assistance, feel free to reach out to us via chat or email at help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Summer
BON Team.
Estremamente dettagliato e utile, staff cordiale e veloce, consigliata, 5/5 bella e facile da utilizzare, promossa a pieno!
Ciao Neoda,
Grazie per la tua ottima recensione. In BON, lavoriamo sodo per offrire un servizio di alta qualità a ogni ospite ^^
Siamo sempre felici di rispondere in caso di domande, lasciaci un messaggio o inviaci un'e-mail a help@bonloyalty.com.
Divertiti a esplorare la nostra app,
Mia
Squadra BON
I just downloaded the app this evening. Emile & Tracy were a tremendous help to me in getting adjusted. Their patience, kindness and attention to detail certainly could be adopted by some of the other companies out there:) Thanks, again, for everything as we look forward to utilizing this app!!
Hi The Fragrant Notes Company,
Thank you so much for taking the time to write us such an amazing review!
Emile and Tracy were overjoyed reading your review. Our team really wants to make sure you have a wonderful experience with our app. We truly believe that BON will help you grow your business and we will try our best to make it happen.
In case you need any further assistance, please contact us via live chat or email at help@bonloyalty.com. Have a great day!
Best regards,
Mia
BON Team.
Excellent App and Support team 10/10. Support team was very friendly, patient and helpful specially Emile. The best customer service i have experienced. Responses to all my queries were turned around very fast. Thanks a lot BON Loyalty and Emile.
Good day to you E&L Retail Shop,
Our whole team and Emile are sooo grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since efficient support is our priority. And the fact that you, a member of our dearest merchants, value it is so heart-warming. Clients like you inspire us to become better every day! We wish your business the prosperity it deserves. And from our side, we will do our best for that!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.
All the best,
Mia
BON Team.
Excellent app, great customer service at most have in your Shopify Store!
It makes so easy to reward customers with BON Loyalty Rewards & Referral
A+++++
Dear Border3d Limited Liability Company,
Our support team is beyond excited to hear that they could impress you with our timely service! Thank you so much for your kind words. We're really happy that you're having a great experience with BON ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I'm a baby at shopify and e-commerce. I have other apps that I literally need a "walk-through " call to navigate. WhileI appreciate that, I much rather go into an app and be able to figure it out. This app offers that. Being fair, this is my 1st rewards app but I was impressed at the options you can offer your customers to earn points. Joining, birthday, purchases, even following your insta, fb and tiktok,etc. You can choose the amount of points you want to give, adjust points for certain situations, such as rectifying a complaint. I don't know what I was expecting but I'm impressed, ESPECIALLY because it's free. 9/10 ONLY because I wish there were stock images to drop and drag when creating emails, but that's literally me just being lazy.
Greetings 5SensesCandleCo 🕯 🕯
Thank you for taking the time to write us such a detailed review. It's our pleasure to be your first loyalty program and I'm glad that you're satisfied. Special thanks to your suggestions on stock image and display method of the widget. We hope for an everlasting partnership on this journey and we'll work harder to improve BON to meet your needs.
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
I have just started to use this app to set up a loyalty program. Unlike some other loyalty program app options, this app is really customisable, allowing for almost all widget text to be customised. This means that the program doesn't feel like it's being cut and pasted from an app but is our own program with our own branding and style. I have yet to use this program on a live site and am still setting it up, but Anna in the customer service team has been very helpful.
Greetings Archer & Hobb Fine Tea Merchants,
Wow! Your warm words are so priceless and our team & Anna is just on the ninth cloud for them. With your precious feedback, please accept our most sincere gratitude for having you here with BON 🤗
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
Just started using this app and am very impressed with the responses I get from their staff, especially Sunny. She was patient and took time to look into my queries. She helped me out a lot when I was experiencing some problem. Can't believe that such an awesome app is free! Thank you!
Dear Souper Fond,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Sunny is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our assistance, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.