Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.
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This app is great. You can remove their branding, customize it to your liking. Their support is awesome. Tracy helped me today 1/27/22 and it was all smooth sailing from there.
Hi The Cult Glitter Co.,
We take pride in providing fully widget customizable options for our customers, so our team appreciates that you've noticed. Thank you a lot! Million thanks from Tracy too🥰
Whenever you need us, we are always here to help you via chat and email at help@bonloyalty.com. I hope you have an amazing day ahead!
All the best,
Mia
BON Team.
We just started to use this app. Everything seems fine and the chat team are really helpful, for me Cara helped. This is our first time to use loyalty app.... but we were able to set it up quite customized for our website style. At this point we are happy with it.
Dear Green Elephant Soap,
It is not only Cara but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us!
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
This is a very good application. When I encountered a problem, the customer service also responded to me patiently and promptly, and taught me how to solve my problem.
Sending hugs to you xdleand team,
Thanks a ton for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
This app really does what it advertised, the best part is that it isn't buggy too. Premium features are all available for free as of now. Customer Service was friendly and reply promptly too.
Dear Refinera,
Thank you very much for such great feedback on us and on Bon. We all put an effort to provide to our dearest merchants all the features that would be really helpful for your business. Every minute of that effort brings us true pleasure and, how lucky we are to have customers like you who can see it and enjoy your time with us 🙌
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.
Hello,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Best app for loyalty rewards. It's highly customizable and the support team is available to help if needed. Very fast response as well...!
Hi! Thank you so much for your awesome review! Our support team would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
Great app, and customer service are among the best, very responsive and helpful, highly recommended.
Hello,
Our team really values your great feedback! We are striving every day to provide superior client service. 🤗 👌
Feel free to reach out again if you have any questions about the BON Loyalty app!
Have a nice day!
Liam
BON team
Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.
Hi SNACKS GO team
We are just back to work and your amazing feedback truly lights up our day 🤗 Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
First, there is an amazing support! I want to big thanks to Emile, she helped me after her work hours ❤ App looks very easy to use, clear, have everything what need seller and customer.
Dear Monika and Spa Vilnius Team,
Your review made our day! Our Dev team and Emile are so happy you are enjoying our app! We can't wait to see how our app could help you in increasing customer engagement.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
Customer service was super quick & responsive with my questions. Looking forward discovering this app
Greetings Nymfae,
Our team and I are grateful for your compliment on our app and customer support! Your kind words truly mean the world to us 🤗 It always feels great to know customers are delighted with BON. We appreciate your trust and we will continue to provide the service you need :)
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team