Reviews (1,720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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Just downloaded BON Loyalty to replace the previous reward program that my company was using. I have to say, I am thoroughly impressed! The plug-in is easy to use and the dashboard are fantastic. But what really stood out to me was the exceptional customer service I received from Genie. She went above and beyond to help me with a question I had about my account and was incredibly friendly and patient throughout the entire process. Her attention to detail and dedication to ensuring my satisfaction truly sets BON Loyalty apart from other loyalty programs. I would highly recommend BON Loyalty to anyone looking for a great rewards program with outstanding customer service. Thank you, Genie, and the entire BON Loyalty team for providing such a wonderful experience!
Thank you so much, you truly brighten up our day! Genie and the whole team are really excited to read your awesome review :)
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com. We always appreciate you!
Cheers,
Mia
BON Team.
Great customer support with Anna. She was so helpful with all of my questions and finding solutions. The app was easy to install and set up on my own...very user friendly. Now to see if the app helps convert new customers and help with continued sales to our existing customers.
Greetings Uptown Boutique,
You only know how reviews are important when customers tell you how happy they are with the support! At this point, we and Anna are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you!
Cheers,
Mia
BON Team.
More than expected. Very robust loyalty app with very good support. Everything you need is in this app,
Hi Robert,
Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide better services, as you're our incentive to develop BON!
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Have fun exploring our app,
Liam
BON Team
wonderful I love it made my business must easier and customer engagement is lovely would recommend to everybody.
Hello sashentialskincare,
We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your opinion!
Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Anna and Cara went above and beyond to help me get the app set up and my old data imported. Even though it is 4am their time, they were extremely efficient in helping answer my questions!
Good day to you Adults Skate Too LLC,
We are so glad and happy for your valuable feedback, it just melts our hearts in BON. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍
Thanks one more time from the whole BON team! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Great support and help with setting up. Easy to use and questions answered quickly and efficiently. Thank you Anna
Dear Keto The Aussie Way
We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Liam
BON Team.
Thank you so much Anna for support me setting up unlock all the program Point. I recommend try this app easy setting up, fast support service.
Good day to you Beyond Beauty Page,
The whole BON team is incredibly thankful for the kind compliment you shared today. We are delighted to know that you enjoyed talking with Anna!
We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.
Cheers,
Mia
BON Team.
Great app! 10/10 would recommend to all businesses large & small. Had amazing help from daisy & she was excellent. Very fast responses & fixed issue immediately.
Hi Mukin Skin,
You have our sincerest gratitude for leaving us an amazing review. Daisy shared with us that it has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve!
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app is small but mighty!!! It is very customizable and has lots of features!! I really have enjoyed this so far. I had some ideas, questions, and comments and support has been absolutely amazing!! Cara was so patient, a great listener, and very detailed in her responses. This has been an amazing experiance using this app. I look forward to continue to use BON and highly recommend to anyone looking for a rewards program for their website.
Hello there,
We’re very glad to hear that you enjoy our small app and the 24/7 Support service. Providing an excellent app service is always our top priority. Cara and all our team will work harder to bring you the best customer experience! 🫶
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Before trying BON I tried many other reward apps, but this one is the best! Very easy and quick to setup, you can adjust everything to your brand. If you need help, the support & customer service, particularly Joy, is really fast to answer and so kind. I already have some customers who signed up and they are happy as well. Thank you so much
Hi NatuKari
Thank you very much for such great feedback on our support and on BON. We do our best to make the setup process easy and quick. I'm glad that our effort is recognized by you 😍
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.