Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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The app is looking really good! I love that we can change the language and the options for earning loyalty points - Facebook like, referral program etc. ! The customer support is fabulous! Hope that we will work together long time!
Hi KiKi London Bulgaria,
Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON ^^
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
goooooooood
cady goooooooooooooooooood secvice，very helpful，very helpfulvery helpfulvery helpfulvery helpfulvery helpfulvery helpful
Hi Calailis Beauty,
We are writing to express our sincere gratitude for your recent 5-star review. Your kind words and positive feedback have truly made our day, and we're thrilled to hear about your fantastic experience with Cady, our support staff.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Gosto bastante. Melhor do que estava a espera. Ainda existe coisas a melhorar mas no geral a opinião é positiva.
Caro Chocolicor 😊
Toda a nossa equipe é grata por tê-lo conosco e é sempre um prazer apoiá-lo. Embora tenhamos recebido seu maravilhoso feedback, reconhecemos que há alguns pontos que precisamos melhorar para deixar nossos preciosos comerciantes totalmente satisfeitos.
Se você precisar de nossa ajuda, entre em contato com nossa equipe via chat ao vivo ou envie um email para help@bonloyalty.com. A sua satisfação é sempre a nossa maior prioridade!
Atenciosamente,
Mia
Equipe BON.
this app is exactly what I need and easy to use, customer service is perfect! Daisy REALLY helps me a lot.
Hello Quitches Get Stitches
This review made our day! Thank you so much for taking the time to leave us this amazing review. Daisy is very glad to have the chance to support you!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Just added to my shopify Store. so far very good, very easy to set up and use .
live messaging was instant for help. love the option to add in my customers direct.
Hi lovelannygifts,
What a wonderful review! This made our day, and we are so grateful for dedicated merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊
Much appreciated! If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Just downloaded BON Loyalty to replace the previous reward program that my company was using. I have to say, I am thoroughly impressed! The plug-in is easy to use and the dashboard are fantastic. But what really stood out to me was the exceptional customer service I received from Genie. She went above and beyond to help me with a question I had about my account and was incredibly friendly and patient throughout the entire process. Her attention to detail and dedication to ensuring my satisfaction truly sets BON Loyalty apart from other loyalty programs. I would highly recommend BON Loyalty to anyone looking for a great rewards program with outstanding customer service. Thank you, Genie, and the entire BON Loyalty team for providing such a wonderful experience!
Thank you so much, you truly brighten up our day! Genie and the whole team are really excited to read your awesome review :)
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com. We always appreciate you!
Cheers,
Mia
BON Team.
Great customer support with Anna. She was so helpful with all of my questions and finding solutions. The app was easy to install and set up on my own...very user friendly. Now to see if the app helps convert new customers and help with continued sales to our existing customers.
Greetings Uptown Boutique,
You only know how reviews are important when customers tell you how happy they are with the support! At this point, we and Anna are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you!
Cheers,
Mia
BON Team.
More than expected. Very robust loyalty app with very good support. Everything you need is in this app,
Hi Robert,
Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide better services, as you're our incentive to develop BON!
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Have fun exploring our app,
Liam
BON Team
wonderful I love it made my business must easier and customer engagement is lovely would recommend to everybody.
Hello sashentialskincare,
We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your opinion!
Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Anna and Cara went above and beyond to help me get the app set up and my old data imported. Even though it is 4am their time, they were extremely efficient in helping answer my questions!
Good day to you Adults Skate Too LLC,
We are so glad and happy for your valuable feedback, it just melts our hearts in BON. We work hard on making our app great every day and this has been our reward - to have customers like you 🤍
Thanks one more time from the whole BON team! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team