Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

January 20, 2022

非常好用,操作起來很人性化,前後台的操作都很簡單,客服人員也非常熱心的回覆問題,詢問沒有繁體中文的版本,隔天馬上幫忙設置一個,讓我們可以有更好的方式回饋給顧客,而且還有E-MAIL可以通知客人生日的部分,補強SHOPIFY缺少的功能。

亞瑟3C生活
Taiwan
6 days using the app
BON Loyalty replied January 21, 2022

你好 亞瑟3C生活,

如果我們的中文不是很好,請原諒我們,但我們要感謝您的精彩評論! 很高興看到您對我們的應用程序和我們的及時支持感到多麼高興。
我們的支持團隊非常希望確保您擁有 BON 的最佳體驗。
我們非常感謝您讓我們知道我們的哪些功能給您留下了深刻的印象 :D

如果您有任何進一步的要求,請隨時通過我們的實時聊天與我們聯繫,或發送電子郵件至 help@bonloyalty.com。 我們永遠感謝您!

最好的祝福,
Mia
BON 團隊。

January 14, 2022

This app seems very good, I have just installed it a few days ago. The team is very supportive and answers every question and gives solutions very quickly. Emile and Daisy are doing a great job! As the app is new, any minor situations which may occur are resolved immediately. I recommend this app for a loyalty program on your website.

Fun Planet
Greece
6 days using the app
BON Loyalty replied January 14, 2022

Hi Fun Planet,

Thank you so much for such an amazing review, your kind words are the best motivation for us to keep improving our app :D I'm sure that Emile and Daisy will be super excited to read it! And all our teams also really want to make sure that you are having the best experience with BON.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

September 28, 2022

Impecable service from the team over at Smartify Apps, easy tor each and very helpful in any request I've made of them. I've yet to use the app CUSTOMER side, but admin side, it's incredibly user friendly.

BD Cosmos
Canada
6 days using the app
BON Loyalty replied September 29, 2022

Dear BD Cosmos,

Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Cheers,
Mia
BON Team

December 27, 2021

Many great features! Supports multiple languages easily, and so many options to easy customize, and even better - it's free - and the extremely quick support and help by Emile
Can recommend

Lysshoppen
Denmark
6 days using the app
BON Loyalty replied December 27, 2021

Hi Lysshoppen,

Thank you so much for your awesome review, I'm glad that you are loving our app! We always want to provide various customization options and features for our beloved customers, and we can't be happier when we know you like them:) Emile would be really excited when reading this! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

July 7, 2022

I have been looking around for some time trying to find a decent loyalty app. Bon Loyalty is very easy to use with great features. Incredible support staff who respond and help very quickly. They seem to be available day and night and only want to help! Highly recommended.

Starlit
Australia
6 days using the app
BON Loyalty replied July 8, 2022

Greetings Starlit's team,

You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

December 27, 2021

Amazing app, easy to use, great customer service & very usefull app for referall programms and you pay commission via points or Currency as well.

Anewow
United States
6 days using the app
BON Loyalty replied December 27, 2021

Good day to you Anewow,

You really made our day with your trust in our app and your awesome review! We are all happy to know that you are satisfied with our referral program system and our support service :)

If you need any further assistance, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

All the best,
Mia
BON Team.

June 14, 2023

Daisy is good, She guides me carefully,this is a great experience and good app,I hope it can help my store get more customers

Happy Kids Boutique
United States
6 days using the app
BON Loyalty replied June 14, 2023

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ️🙋💓 And one more big thanks from Daisy :)

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.

October 6, 2022

amazing service. representatives are always there to help you if your struggling with the set up. i love this app.

Luxury By Dari
United States
6 days using the app
BON Loyalty replied October 9, 2022

Hello,

Thank you for your review. We will share this with the app team to let them know how we are doing

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

August 22, 2022

Downloaded Bon Loyalty for the Shopify Online Store, and truth be told, it's the best app out there for a Loyalty Programme! - Allows you to customise the features and appearance to match the themes of your online store
- Love how you are able to configure and edit details and promotions to further entice customers to be part of the loyalty programme
- Most importantly is the amazing Support available, I had the pleasure to interact with Daisy (Hi Daisy!) who is incredibly responsive and patient with my needs. 5 of 5 Stars
Definitely Recommended!

Bonejoursg
Singapore
6 days using the app
BON Loyalty replied August 22, 2022

Hi Bonejoursg

What a wonderful review! This made our day, and we are so grateful for Merchants like you!
Daisy and our whole team are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

August 22, 2022

Brilliant app and all for free if you get in soon. Setup was a breeze but help from Daisy and Cara made it even easier. Highly recommended

Norse Spirit
United Kingdom
6 days using the app
BON Loyalty replied August 22, 2022

Good day, Norse Spirit!

We are so happy you are enjoying our app and services! Thank you so much for your kind words. Cara and Daisy said it was nice talking to you and our team can't wait for the next conversation with you ✨

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Cheers,
Mia
BON Team