Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

October 8, 2022

Love it :) started using shopify and one of the best apps so far. Can really recommend since its for free

beanzters
Switzerland
7 days using the app
BON Loyalty replied October 9, 2022

Hello,

Thank you for taking the time to share this positive rating. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 24, 2021

il a l'air bien, je vais essayer sur mon site pour voir ce que ca donne, j'espère fidéliser mes clients et avoir d'autre nouveaux clients.
j'aime bien cette application que j'ai trouver sur shopify.

dattmine
France
7 days using the app
BON Loyalty replied November 24, 2021

Bonne journée dattmine,

Notre équipe est ravie de lire vos excellents commentaires. C'est tellement génial de vous avoir avec nous et nous ne pouvons pas être plus heureux de vous avoir satisfait avec BON !

Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!

Meilleures salutations,
Mia
L'équipe BON

April 27, 2022

great service and so far so good, the app is easy to operate and run smooth, i am so happy that i found it.

Sticker Pug
United States
7 days using the app
BON Loyalty replied April 28, 2022

Happy Thursday Sticker Pug

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🙌 Thank you a lot for entrusting in our app!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Cheers,
Mia
BON Team.

February 24, 2022

Love this app, downloaded it and it's super easy to use and very user-friendly. The customer support team is very helpful and wonderful as well, shout out to Emile who's just lovely. They have options to both provide points and coupons for the program which I think is important as I was mainly looking for an app that can give coupons besides points.

Moveletix
United Arab Emirates
7 days using the app
BON Loyalty replied February 24, 2022

Dear Moveletix team

Emile and our team truly appreciate that we can have such a lovely customer like you :) Easy to use and various customization options are always our goals when developing the app, and we can't be happier when we know you like them! Also, your activewear looks sooo cool!! I can't wait to see you launch the store 😍

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 11, 2022

Estremamente dettagliato e utile, staff cordiale e veloce, consigliata, 5/5 bella e facile da utilizzare, promossa a pieno!

Neoda
Italy
7 days using the app
BON Loyalty replied July 11, 2022

Ciao Neoda,

Grazie per la tua ottima recensione. In BON, lavoriamo sodo per offrire un servizio di alta qualità a ogni ospite ^^

Siamo sempre felici di rispondere in caso di domande, lasciaci un messaggio o inviaci un'e-mail a help@bonloyalty.com.

Divertiti a esplorare la nostra app,
Mia
Squadra BON

January 11, 2022

I just downloaded the app this evening. Emile & Tracy were a tremendous help to me in getting adjusted. Their patience, kindness and attention to detail certainly could be adopted by some of the other companies out there:) Thanks, again, for everything as we look forward to utilizing this app!!

The Fragrant Notes Company™
United States
7 days using the app
BON Loyalty replied January 12, 2022

Hi The Fragrant Notes Company,

Thank you so much for taking the time to write us such an amazing review!

Emile and Tracy were overjoyed reading your review. Our team really wants to make sure you have a wonderful experience with our app. We truly believe that BON will help you grow your business and we will try our best to make it happen.

In case you need any further assistance, please contact us via live chat or email at help@bonloyalty.com. Have a great day!

Best regards,
Mia
BON Team.

July 1, 2022

Excellent App and Support team 10/10. Support team was very friendly, patient and helpful specially Emile. The best customer service i have experienced. Responses to all my queries were turned around very fast. Thanks a lot BON Loyalty and Emile.

E&L Retail Shop
Philippines
7 days using the app
BON Loyalty replied July 4, 2022

Good day to you E&L Retail Shop,

Our whole team and Emile are sooo grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since efficient support is our priority. And the fact that you, a member of our dearest merchants, value it is so heart-warming. Clients like you inspire us to become better every day! We wish your business the prosperity it deserves. And from our side, we will do our best for that!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.

All the best,
Mia
BON Team.

January 5, 2022

Excellent app, great customer service at most have in your Shopify Store!
It makes so easy to reward customers with BON Loyalty Rewards & Referral
A+++++

Border3d Limited Liability Company
United States
7 days using the app
BON Loyalty replied January 5, 2022

Dear Border3d Limited Liability Company,

Our support team is beyond excited to hear that they could impress you with our timely service! Thank you so much for your kind words. We're really happy that you're having a great experience with BON ^^

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

April 5, 2022

I'm a baby at shopify and e-commerce. I have other apps that I literally need a "walk-through " call to navigate. WhileI appreciate that, I much rather go into an app and be able to figure it out. This app offers that. Being fair, this is my 1st rewards app but I was impressed at the options you can offer your customers to earn points. Joining, birthday, purchases, even following your insta, fb and tiktok,etc. You can choose the amount of points you want to give, adjust points for certain situations, such as rectifying a complaint. I don't know what I was expecting but I'm impressed, ESPECIALLY because it's free. 9/10 ONLY because I wish there were stock images to drop and drag when creating emails, but that's literally me just being lazy.

5SensesCandleCo
United States
7 days using the app
BON Loyalty replied April 5, 2022

Greetings 5SensesCandleCo 🕯 🕯

Thank you for taking the time to write us such a detailed review. It's our pleasure to be your first loyalty program and I'm glad that you're satisfied. Special thanks to your suggestions on stock image and display method of the widget. We hope for an everlasting partnership on this journey and we'll work harder to improve BON to meet your needs.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

December 3, 2021

Just started using this app and am very impressed with the responses I get from their staff, especially Sunny. She was patient and took time to look into my queries. She helped me out a lot when I was experiencing some problem. Can't believe that such an awesome app is free! Thank you!

Souper Fond
Singapore
7 days using the app
BON Loyalty replied December 3, 2021

Dear Souper Fond,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Sunny is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our assistance, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.