Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

June 18, 2024

I think the best loyalties app for Shopify, you can customize all and they have integration with Klaviyo so the options are infinites, 10 points for the customer service too

seven peaks online
Spain
About 2 months using the app
BON Loyalty replied July 3, 2024

Hello seven peaks online,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 17, 2024

Hazel is a great assistant!

Bugsy's Pet Supplies
Australia
3 months using the app
BON Loyalty replied September 18, 2024

Hello Bugsy's Pet Supplies,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 19, 2024

Chelsea is the best. Excelent APP

Ampliplay
Spain
5 days using the app
BON Loyalty replied September 21, 2024

Hello Ampliplay,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 2, 2024

Thank you Sophie it's very good service

Maiyko
Türkiye
About 1 hour using the app
BON Loyalty replied November 7, 2024

Hello Maiyko,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 24, 2024

Great app, great and fast support. Easy configuration. I reccomend BON

PillePax
Poland
About 6 hours using the app
BON Loyalty replied September 26, 2024

Hello PillePax,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 9, 2024

Bon Loyalty absolutely fulfills my expectations. Functional, perfectly customizable and also very well received by customers. The support responds very quickly, is competent and friendly. Anna, Sophie, Chelsea and Mia have always helped me quickly. Many thanks also to the dev team in the background! - They have implemented all my wishes superbly. I can highly recommend the app - it is definitely an enrichment for our store and our customers.

Shop4Cops
Austria
About 1 month using the app
BON Loyalty replied June 17, 2024

Hello Shop4Cops
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 14, 2024

Super service client qui t'accompagne, réponds à toutes tes questions et solutionne tous les problèmes.

Je suis très satisfaite, merci beaucoup !

Maison Holi Abidjan
Côte d’Ivoire
5 days using the app
BON Loyalty replied September 15, 2024

Bonjour Maison Holi Abidjan,

Merci beaucoup d'avoir pris le temps de nous laisser cet incroyable avis 5 étoiles !

Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un email à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

July 28, 2024

great customer service

Delma Gold Jewelry
United States
About 2 months using the app
BON Loyalty replied July 30, 2024

Hello Delma Gold Jewelry,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 24, 2024

Mia answered all my questions quickly and clearly. She provided me with a solution that allowed me to wait calmly for the techniciens' solution. Well done and thank you

MesBilles
France
11 months using the app
BON Loyalty replied June 17, 2024

Hello MesBilles
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Edited May 20, 2024

I haven't started the loyalty programs yet, I've only set up the app initially, and so far, it's been a great experience. I contacted support to make sure everything was done correctly, and Maxxie answered all my questions and helped me throughout the process. Great problem-solving skills and speed in customer support. 10/10.

Update 1: we are having a little trouble with errors on the order counting limit, but I've contacted support and Sophie answered me very fast, she already contacted the dev team to solve the problem

Project Sleeper
Australia
6 months using the app