Reviews (1,720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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I haven't started the loyalty programs yet, I've only set up the app initially, and so far, it's been a great experience. I contacted support to make sure everything was done correctly, and Maxxie answered all my questions and helped me throughout the process. Great problem-solving skills and speed in customer support. 10/10.
Update 1: we are having a little trouble with errors on the order counting limit, but I've contacted support and Sophie answered me very fast, she already contacted the dev team to solve the problem
I've started the setup process with BON: Loyalty and I have had lots of questions. Anna has been extremely helpful and responsive. I downloaded another app and it took over 24 hours to receive a response from them. I will stay with BON simply because they are there when I need them. As a new e-commerce start-up, 5 star service is the most important to me.
The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !
Hello GOLDZ
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
First view minutes within the APP and the support already is amazing. Chelsea was super fast responding and super friendly. Cant wait to explore more of this app and see how much it will help us to increase our sales.
Hello menstruflow GmbH,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Une application parfaite et un support client incroyable
Bonjour cosmétiques Omorfiá,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !
Support is literally the best! I use chat feature and they always answer in a timely manner and have resolved every issue I've contacted them about.
The app is terrific and very easy to setup and use. On the front end, customers find it easy to use!
Hello Coastal Loft
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I was using another app that for us just wanted way to much money monthly for some basic things. We came across BON and tried it out. Support was amazing, Cady was great and super responsive! I would highly recommend using BON, great support and great prices as well as a free plan!
Hello Self Rez Coffee Company
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna has been quick & helpful
Hello TaiLux.com,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!