Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 22, 2024

Support is absolutely amazing, shout out to Cara who always goes above & beyond! If there's ever an issue reaching out is easy & you'll always get the best support possible.

Have been using this app since it was first released, it has only gotten better with time :)

Highly recommend Bon!

Titan Pop Culture
Australia
About 2 years using the app
BON Loyalty replied June 17, 2024

Hello Titan Pop Culture,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 19, 2024

The application is very intuitive and easy to use, it has many essential features for my store.
Not to mention that the support is very helpful, I had a very good experience with Cady, who was very helpful and resolved all my doubts.

Koala
Brazil
2 days using the app
BON Loyalty replied July 3, 2024

Hello Koala,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 20, 2024

Wow! Easy to use. The onboarding checklist is very helpful, and there’s a lot of amazing features, even in the free plan! Just like the other reviews say, the customer service is amazing. Anna was my support person & was so kind and helpful. Amazing experience:)

Maplerod
United States
2 months using the app
June 13, 2024

very nice and very quick with service appreciate you

Rainbow Crafts
United Kingdom
3 months using the app
BON Loyalty replied June 17, 2024

Hello Rainbow Crafts
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 27, 2024

Mia from customer service has been so helpful during the set up process, with all of my questions.

The Heart Division
United States
1 day using the app
BON Loyalty replied July 3, 2024

Hello The Heart Division,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 3, 2024

Chelsea, really helped me out getting BON installed and working. I have no clue what I am doing with this stuff. Easy to use and looks like it will add a lot of value for our customers and help tackle competition. Would recommend it so far and will update my review after using it for a few months.

Canvape.com
Canada
About 1 hour using the app
BON Loyalty replied July 10, 2024

Hello Canvape.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 25, 2024

Absolutely thrilled with this product! Not only does it deliver on its promises, but the loyalty it fosters among customers is truly impressive. The customer support team is top-notch, always ready to assist with any queries or concerns. Their dedication to ensuring a positive experience further enhances the value of this product. Highly recommend for anyone looking for a reliable solution backed by excellent customer service.

BuenosAromas
Australia
Almost 2 years using the app
BON Loyalty replied June 17, 2024

Hello BuenosAromas.
We truly appreciate you taking the time to share such a fantastic 5-star review with us! Your feedback is incredibly valuable to our team!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 24, 2024

The BON support team is really great, including Maxxie and Anna, who helped us a lot with the transfer of our customer database. We love the BON app which is now online on our Canadian website! Thanks again for the help, they were always available even on weekends!

Les Laines Biscotte Yarns
Canada
About 1 month using the app
BON Loyalty replied June 17, 2024

Hello Les Laines Biscotte Yarns
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 30, 2024

Respuesta rápida y efectiva.

CAMILA CTG
Spain
5 months using the app
BON Loyalty replied October 1, 2024

¡Hola CAMILA CTG

¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!

Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!

November 14, 2024

Genial atencion de Sophie y Jean rapida y precisa.

PARFUMS NOX
Spain
About 2 months using the app
BON Loyalty replied November 19, 2024

Hola PARFUMS NOX,

¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!


Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!